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Insights to help you drive impact, improve healthcare experiences, and provide better outcomes.
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Healthcare Cost Reduction Playbook

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Success Story
Healthcare cost reduction without compromise
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Insights
Even when healthcare has a clear price tag, are we getting what we pay for?
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Insights
2026 Healthcare Cost Reduction Playbook
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Insights
Healthcare AI has to deliver more than efficiency
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Insights
AI + EQ: The Formula for Lower Healthcare Costs and Lasting Value
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Insights
3 health trends shaping financial services benefits
Gender affirming care article preview
Research
Healthcare navigation improves access to gender-affirming care
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Video
How one benefits leader's personal experience built a better program
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Video
Serving the public sector: How HealthTrust simplifies healthcare with expert guidance
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Success Story
How a regional health plan elevated care for commercial and Medicare Advantage members
Video
AI + EQ: Integrating Technology and Human Expertise for Better Healthcare
Financial Concerns article preview
Research
Financial concerns of insured people with cancer using virtual navigation services
Insights
Telehealth legislation is a win for consumers and employers 
Included Health AI + EQ
Insights
AI+EQ: Transforming healthcare well beyond the doctor's office
Video
Serving up support: McDonald’s delivers free virtual care for retail employees
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Insights
Value-Based Care as a Strategic Workforce Investment
Benefits Quarterly, May 2025 Why Personalization is the Key to Health Equity in Employer Benefits
Insights
Why personalization is the key to health equity in employer benefits
Included Health Member Rick sharing his health success story
Video
Going the extra mile: How access to primary care transforms whole-person health
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Insights
As Healthcare Costs Soar, Employers Need to Double Down on Value
Included Health Member Rick sharing his health success story
Video
Putting the member first: How employers are restoring trust in healthcare
Bending the healthcare cost curve
Insights
Strategic Guide to Value-Based Contracting and Healthcare Cost Reduction
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Video
More than a number: How team-based, personalized healthcare improved one employee’s health
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Research
Relationship Between Socioeconomic Deprivation and Healthy Days Among Commercially Insured Adults [Study]
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Insights
From urgent care to ongoing care: how virtual primary care transforms health
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Report
Blueprint for Better Care
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Insights
The Next (and Now) in Benefits Playbook
Jeremy and Abram’s all-in-one experience with Included Health
Video
Personalized healthcare benefits for life’s biggest moments
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Success Story
Nielsen increases benefit utilization, lowers cost
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Article
Clear the Confusion: Top 5 Employee Questions for Open Enrollment
Pre-deductible Coverage and Receipt of Telemental Health Visits
Research
Pre-deductible Coverage and Receipt of Telemental Health Visits
Impact of Virtual Care Navigation for Lesbian, Gay, Bisexual, Transgender & Queer (LGBTQ+) Populations
Research
Impact of Virtual Care Navigation for Lesbian, Gay, Bisexual, Transgender & Queer (LGBTQ+) Populations: A Case Study of Included Health
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Research
How a virtual newborn program can improve postpartum depression screening rates in disadvantaged communities 
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Insights
Connecting the dots: Employee engagement and its impact on clinical outcomes and employer costs
Open Forum Infection Diseases
Research
Association between antibiotic receipt and provider rating within a national telemedicine practice
Nielsen Included Health Webinar
Webinar
Equity, not equality: Inclusive care benefits everyone
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Insights
Improving health equity through virtual care
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Insights
Questions employers should ask to advance health equity through total rewards
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Success Story
MO-KAN Sheet Metal Workers Welfare Fund enhances members’ health with comprehensive care
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Webinar
How are you feeling lately?
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Success Story
Next-level benefits deliver access and outcomes for leading telecommunications employer
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Success Story
How a national health plan is making insurance simpler, easier, and more convenient for members
Point32 SCAN Included Health Webinar
Webinar
How leading health insurance providers engage with LGBTQ+ members
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Success Story
How CDPHP increased access in rural areas with Virtual Primary Care
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Success Story
How lululemon rolled out a unique style of benefits for their U.S. employees
Included Health Webinar Humana
Webinar
Results-driven tactics to give your virtual care program a competitive advantage
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Insights
Unlock the power of your member benefits toolbox
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Success Story
Salesforce uses healthcare navigation to deliver exceptional care
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Success Story
How a leading logistics company delivers meaningful results with high-quality virtual healthcare
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Webinar
From Gen Z to Gen X: Your multi-generational guide to virtual care
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Research
Reducing depression symptoms with virtual care
Windstream Mercer Included Health Webinar
Webinar
How Windstream is creating extraordinary healthcare experiences for their team
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Insights
Efficient access, effective outcomes, enhanced experiences
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Insights
Defining value in virtual primary care
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Research
High-quality virtual care delivers improved blood pressure in 77 percent of patients
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Research
Most adults willing to report sexual orientation and gender identity (SOGI) information
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Insights
The care navigation, virtual care, and health literacy connection
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Insights
Why your employee benefits programs need to include more than just insurance
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Insights
Can you take Pride in your employee benefits?
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Insights
What is healthcare navigation and why is it so important?
Physician training article preview
Research
Training physicians in the digital health era
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Report
Premium Navigation Trend Validation Summary Report
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Insights
LGBTQ+ care equity challenges and associated costs
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Research
What is Virtual Primary Care?
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Insights
Investing in prevention