Resources | Report

Blueprint for Better Care

How our Care Clinic is helping Blue Plans offer high-quality physical and mental support to members
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Blue Cross Blue Shield plans have long been committed to providing high-quality, accessible, and cost-effective healthcare to people. With both a national presence and deep local roots, Blue Plans are redefining how care is delivered—meeting members where they are, when they need it most.

At Doctor On Demand by Included Health, we share this mission. In partnership with leading Blue Plans, our Care Clinic supports millions of members in getting the right care, at the right time—whether by establishing primary care, addressing urgent concerns, or providing ongoing behavioral health support. With 1.5M+ visits completed and 420,000+ members served, we are transforming member health with data-driven virtual care—all while lowering costs.

Unlock Blueprint for Better Care

In 2024, Doctor On Demand delivered proven results to Blue Plans nationwide—removing barriers to care, improving health outcomes, and driving smarter healthcare utilization.

Access the results and explore the impact of high-quality, integrated virtual care in the Blueprint for Better Care below.