Personalized Virtual Care and Navigation for Employers & Organizations

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For Organizations

Personalized, 
all-in-one
healthcare

Included Health integrates the clinical, financial, and administrative sides of healthcare — all powered by AI-driven technology with empathetic and expert humans who are looking out for the whole person.

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Our all-in-one approach

A modern healthcare experience with comprehensive
care, expert guidance, and seamless support

Smiling man with a backpack on a public transit bus looking at his smartphone. An overlay menu shows healthcare options: Virtual care, Care advice, Search for local care, Insurance and billing, and View all services.

Access

High-quality care for physical
and mental health, online and
in person

A woman sitting on a couch, looking at her smartphone while a young child rests their head on her lap. An overlay text bubble reads: "Hello! 👋 I'm Dot, your digital healthcare assistant. I'm here to make sure you get the support you need. So, how can I help?"

Answers

Clinician-led, AI-powered
engagement and navigation,
informed by data and
individual needs

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Advocacy

High-tech, high-touch support
to ensure financial and social
well-being

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By the numbers

Proven to drive real value for people and purchasers

>4%

reduction in healthcare trend in year 1 across our book of business

+2

Healthy Days per month for clinically-engaged members

~80%

annual household engagement

Our solutions

Compassionate care from start to finish. It's all Included.

All-Included Care™

The only truly connected model that combines access, answers, and advocacy – everywhere, anytime, and for every individual. We make getting high-quality care easy to improve health outcomes and reduce cost trend.

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Alternative Plan Design

Simplify member experience while addressing escalating healthcare costs and improving population health. Our copay-only plans drive engagement with high-value care through an AI-native, PCP-led healthcare experience.

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Included Navigation

Clinically-guided, personalized access to benefits and high-quality care at the right time through AI-powered insights, empathetic Care Advocates, and an easy-to-use digital experience.

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Included Care Clinic

A single entry point for high-quality care spanning the spectrum of physical and mental health, online and in-person, creating a better experience with meaningful results.

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Modern healthcare experience: AI+EQ

At the core of personalized all-in-one healthcare is AI+EQ: the combination of AI-powered technology, clinical and system expertise, and human empathy. This combination creates an experience that's personalized, responsive, proactive, and holistic.

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