Included Health is personalized all-in-one healthcare.

Our mission is to raise the standard of healthcare for everyone. We provide a unique combination of virtual care, navigation, and communities-based healthcare to help organizations of all types deliver a radically improved healthcare experience to millions of people across the country.

Our transformative model is designed to treat people better. Included Health’s clinical staff, care teams, and digital tools remove any hurdles that get in the way of providing the best care to members — no matter how complex the need.

We keep members at the core of every move we make, with our solitary focus on making every interaction with Included Health feel better. Members will find the Included Health experience to be simpler, more accessible, and of the highest quality. We support every healthcare need with deep expertise and advocacy that elevates the standard of care for all.

For our clients, Included Health‘s integrated and data-driven approach enables higher levels of engagement with industry-leading clinical and financial outcomes.

Mom and daughter in telemedicine call

Designed to treat you better. ™

 

  • Truly connected care: From urgent to everyday care, for complex and unique needs, online and in-person

  • Quality clinical expertise, nationwide: Access to fully on-staff clinicians, specialists, and in-network doctors no matter where members live

  • Proprietary data-science and AI: Combining people and technology to improve the care trajectories of individuals and populations

  • Member-centered: Our exceptional 4.9/5 experience rating reflects the trust and engagement found in every member interaction

  • Industry-leading outcomes: Driven by integrated delivery models, our services are proven to actually make a positive difference, clinically and financially

Our leadership team

Owen Tripp Included Health
Co-Founder & CEO
Owen Tripp (he/him)
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Owen Tripp
Co-Founder & CEO

Owen Tripp co-founded and grew the startup that has become Included Health, today’s first integrated navigation and virtual care company. He previously co-founded and grew Reputation.com into the global leader in online reputation and privacy management, and before that held leadership positions at eBay and Accenture. Owen got his BA with honors from Trinity College and MBA from the Stanford Graduate School of Business. He’s one of the World Economic Forum Global Technology Pioneers, Goldman Sachs Top 50 Builders + Innovators, and Rock Health Most Beloved CEOs. He’s regularly voted a top CEO by employees on Glassdoor.

Robin Glass Included Health
President
Robin Glass (she/her)
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Robin Glass
President

Robin Glass leads the sales, marketing, client success, growth strategy, channel partnership, and GTM operations teams, responsible for growing our number of clients and members, company growth and strategy, and the retention and success of partnerships with our clients. She has over 20 years of experience building and scaling growth organizations for innovative healthcare companies. Prior, she was Chief Customer Officer at Evolent Health, a publicly-traded value-based care company. Robin has a BA in Public Policy from Duke University and an MBA and Masters in Public Administration from Harvard University. She lives in the San Francisco Bay Area with her husband and three daughters.

Ami Parekh Included Health
Chief Health Officer
Ami Parekh (she/her)
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Ami Parekh
Chief Health Officer

Ami Parekh, MD, JD sets our company’s clinical vision and strategy to deliver value for clients and improve health outcomes for members. She leads the company’s Health Strategy and Insights Team including Analytics and Actuarial, Provider Strategy and Relations, Clinical Strategy & Outcomes Research, Clinical Market Initiatives, and Public Policy. Previously, she was Chief Medical Officer for Population Health and Clinical Integration at UCSF Health, and also worked at McKinsey. Ami serves on the Blue Cross Blue Shield of Massachusetts board of directors. After Yale Medical School and Yale Law School, she completed her Internal Medicine Residency at Harvard’s Brigham and Women’s Hospital. Previously, Ami has been named one of 50 Healthcare Leaders Under 40 by Becker’s Hospital Review (2016), 32 Chief Population Health Officers to Know (2019), Fierce Healthcare Women of Influence (2020) and SF Business Times’ Most Influential Women in Business (2021).

Mark Flakne Included Health
Chief Financial Officer
Mark Flakne (he/him)
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Mark Flakne
Chief Financial Officer

Mark leads financial strategy and operations to drive the company’s long-term value-creation and profitable growth. A seasoned industry leader with more than 20 years of experience in finance and accounting, regulatory, capital management, investor relations, and business development, Mark is well-versed in navigating the transforming healthcare landscape to improve durable outcomes for growth organizations, their clients, and shareholders. Prior, he was Chief Financial Officer of OptumHealth, where he led economic growth, including scaling in-person, high-performance physician networks, expanding into home care settings, and helping the company share accountability for clinical outcomes and cost management through value-based contracting. Mark earned his BA in Accounting and Management Information Systems from the Carlson School of Management at the University of Minnesota.

Nuper Srivastava Included Health
Chief Operating Officer
Nupur Srivastava (she/her)
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Nupur Srivastava
Chief Operating Officer

Nupur Srivastava leads a diverse team of general managers, product managers, designers, researchers, and more in her role running product. She’s passionate about leveraging the power of technology and human empathy to raise the standard of healthcare. Prior, she was Head of Product for AliveCor, a leader in FDA-cleared ECG technology for mobile devices. She also held product positions in Cisco’s telemedicine group as well as DRev, a product development company focused on affordable health technologies. Nupur earned her MBA from Stanford and her Electrical Engineering degree from the University of Michigan, Ann Arbor. She has been recognized by SF Business Times as a 40 Under 40 award recipient for her work building a better future.

Rob Guenthner Included Health
Chief Legal Officer
Rob Guenthner (he/him)
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Rob Guenthner
Chief Legal Officer

Rob leads legal and compliance strategy, helping the company achieve its growth and health impact goals in a responsible and ethical manner. With more than 20 years of experience practicing law in the healthcare and private equity arenas, he brings expertise in navigating complex transactions, negotiations, contracting, and value-based care strategies. Rob’s industry expertise is complemented by his strong background in advising executives and boards on growth and scaling operations. Previously, Rob served as the Chief Legal Officer of Oak Street Health, where he supported the company’s initial public offering and operations as a publicly traded company, culminating in its sale to CVS Health. Rob also served as Chief Legal Officer of National Surgical Healthcare, an owner and operator of surgical hospitals and surgery centers. During his tenure, the company experienced significant growth and was sold to a national publicly traded competitor. Rob holds a JD and MBA from Washington University in St. Louis and a BS from the University of Dayton.

Jim O'Gorman Included Health
Chief People Officer
Jim O’Gorman (he/him)
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Jim O’Gorman
Chief People Officer

Jim O’Gorman leads our Talent & Organization Team, responsible for all aspects of our people strategy. He brings more than 20 years of human resource experience helping companies create cultures where people can do the best work of their careers. Prior, Jim built and scaled teams through a variety of leadership roles at Quibi, Hulu and Tele Atlas. He earned a BA in Communications from Gannon University and an MBA from Northeastern University.  Jim lives in Los Angeles with his partner, Alberto.