For employers

Navigation

Connecting members to the right care at the right time through AI-powered insights, empathetic Care Coordinators, and an easy-to-use digital experience.

A woman sits in a chair holding a healthcare bill while speaking on the phone
Delivering outcomes that matter

The impact of clinician-led navigation

6-10%

lower healthcare trend than the national average

89%

member satisfaction

$2,100

 in average 5-year savings per high-quality provider referral

The Included Health difference

A simplified experience to get members to
better care

A concerned mother sits with her son’s head in her lap

One entry point for every need

Seamless and comprehensive experience that connects members to advocacy, guidance, and care for every healthcare question, need, and concern.

A man stands in his kitchen while browsing his health benefits from his tablet

Clinically-led and focused on quality

Our investments in measurement, modeling, and user experience design ensure members don’t just engage, but engage with high-quality clinical care and benefits that match their specific needs.

A Care Coordinator speaks with a member through a headset

Member-centered, AI-powered approach

We meet members where they are with timely messaging that speaks to their current needs, and we engage more deeply with personalized care from an empathetic team of Care Coordinators and clinicians.

Care that's easy to find, understand, and use

Advocacy and guidance designed to treat members better

Carousel with 6 slides. Use the slide dot buttons at the end to jump to slides. Use the arrow left/right keys to advance the carousel.

A home base for every healthcare need

Helpful, personalized member guidance for insurance and coverage issues

In-app financial toolkit to track spending, view costs, and more

Easy access and referrals to other covered benefits

Real-time support from on-staff care coordinators and clinicians

Previous
Next
Illustration of person on laptop with cat on table
Connect with us

Looking to help your members navigate their healthcare and benefits?

Find available time

"Honestly, I had expected my billing issue to fall on deaf ears but I was surprised instead by [your] commitment to customer care. Thank you!"

— Navigation member


"I've been (very fortunately) healthy for most of my life, so I'm inept to the health care system. Didn't realize how little I knew until I started navigating it recently and [Included Health] has been an ally."

— Navigation member


"This service takes the headache away of hunting down doctors and I'm always guaranteed they are in my insurance network."

— Navigation member


"You guys are the only support system I have had through this process. I am so thankful for your care. Thank you for having my back. [Included Health] is the only one who was cared, checked on me, and guided me since I started this."

— Navigation member

Previous slide
Next slide
Included Health for employers
Additional products to support your employees
Follow along

More about Included Health

Illustration of person on desk with laptop
Resources

Get white papers, case studies, and educational resources on our impact.
Illustration of two people holding hands
About us

We’re an all-new way to get healthcare for members and organizations.
Illustration of person with phone on chair
Newsroom

Stay up to date on the latest happenings from Included Health.