Included Health

4.7
6.71K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

You don’t have to manage your health alone, you’ve got Included Health (formerly Grand Rounds). Say hello to your own personal care team of fully licensed doctors, nurses and care coordinators, on staff and on call to get you the highest-quality care. Connect with in-network doctors in a flash, expert second opinions, and answers to all your health and benefits questions. This employer covered benefit won’t cost you a thing.
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
6.59K reviews
Apurv Singh
January 17, 2024
The app just doesn't work... None of features work as designed.. 1. Unable to see all my dependents in the me section till I contacted someone on chat. 2. Unable to book an appointment (first available doctor) keeps giving an error "something went wrong" 3. Continuously shows the updated terms and condition page even after I have selected I agree multiple times.. Don't feel like trying more features.. certainly would not rely on this app for my families care.
1 person found this review helpful
Did you find this helpful?
Included Health
January 17, 2024
Dear Apurv Singh, we regret the inconvenience caused. To help us understand the problem in detail, please share your contact details at support@includedhealth.com. We would be more than happy to assist you. Best Regards.
Chris Morris
November 25, 2023
Ultimately, I was able to meet with a nurse and she did a great job listening to all the information I gave her and coming up with a care plan. She communicated very clearly. I was very pleased with this. However, there is a lot of room for improvement in the app. - inaccurate estimated wait times - inconsistent estimated wait times (SMS versus app data) - impossible to log into schedule appointment on phone app. must use website. This was not made clear
1 person found this review helpful
Did you find this helpful?
Included Health
November 13, 2023
We appreciate your feedback Chris Morris. We are so glad that you had a good experience with your provider. We are interested in your input, if you would please send us an email to support@includedhealth.com with more details.
Vincent Scheib
October 20, 2023
after scheduling appointment it fails to connect. after camera and microphone check it just gets stuck. no explanation, just doesn't ever show the actual connection. trying to message tech support. they couldn't fix it. was able to connect from a computer with the web page though.
1 person found this review helpful
Did you find this helpful?
Included Health
October 23, 2023
Hi Vincent, thank you for this feedback and apologies for your experience. We are glad to hear you were able to connect to your Hi visit through another option. If you would reach out to us at support@includedhealth.com, we would like to see if we can help further. Thanks, the Included Health team.

What's new

This release includes several bug fixes and performance improvements.