For labor and trust

Specialty Care

We offer critical support when it’s needed most—from getting the right diagnosis through a second medical opinion to accessing the right treatment plan.


A smiling doctor speaks with a patient
Delivering outcomes that matter

The right treatment plan has a major impact
on members’ health and your bottom line

$9,800

average savings per expert medical opinion

$2,100

average savings per high-quality MD referral

66%

change in treatment recommendations leading to better health outcomes

The Included Health difference

Nationwide access to top specialists and
in-person referrals

A doctor sits at a desk and consults with a patient online

Leading specialists, top institutions

We partner with more than 4,000 specialists from the nation’s top universities, hospitals, and institutions, including UC Davis, Mass General, and Columbia University, to get members a truly expert opinion.

An in-person doctor chats with a patient in his office

In-person referrals to high-quality providers

Going beyond just a second opinion, we pair members with top local, in-network doctors, specialists, and mental health providers to support new diagnoses, changes to treatment plans, and more.

A Care Coordinator researches doctors on a behalf of a member from a home office

Dedicated Care Team support

When members need help making sense of their treatment or understanding what’s next, we deliver wraparound support and guidance no matter where they are in their healthcare journey.

Support through the entire journey

Expert support without limit during critical or complex moments

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Access to 4,000+ top specialists nationwide for second opinions

Support and follow-up from dedicated care coordinators

Immediate clinical support via phone call from Registered Nurses

Data-driven engagement to identify members early

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Connect with us

Looking to get your members access to top doctors for their complex needs?

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“The service is easy to use. The response is prompt.The attention is personal. The opinions rendered in my cases were particularly intuitive, providing a lot of understanding. This is a convenient, armchair means of getting a quality
second opinion.”

— Specialty Care member

"The response was so rapid, and the expert was so complete and it just really really set my mind at ease. It was just a godsend and I’m so glad I remembered that I had this service."

— Specialty Care member

"I am so impressed with the exceptional service provided by this company and so grateful for the team that has surrounded me and my wife. I, for the first time in 20 years, feel we have the support we have been looking for."

— Specialty Care member

"The expert medical opinion process has [been] the most detailed and comprehensive healthcare experience I’ve ever had. No one has ever given me this level of care, insight, and background. The opinion was absolutely fantastic and so helpful to my condition."

— Specialty Care member
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