For health plans

Primary Care

Our patient-centered practice gives every member a home for all their healthcare needs, creating a better experience with measurable results.

A patient takes a primary care visit on their computer from home
Delivering outcomes that matter

The impact of high-quality
preventive care

82%

of members completed overdue primary care visits

35%

more patients returned for follow-up care compared to local practices 

77%

 of patients improved their blood pressure

The Included Health difference

Best-in-class primary care for industry-leading outcomes and savings

A primary care doctor speaks with a patient from their phone

Tech-enabled, personal, and proactive

Our AI-powered, member-centered model puts insights into the hands of our clinicians to deliver more complete care—creating more meaningful preventive visits with direct access to specialist support for every healthcare need.

An elderly man takes notes while getting healthcare advice from his care team

Care for every need available in a single place

With 24/7 Care Team support, members are cared for before, during, and after visits to ensure referrals are completed, annual screenings are taken care of, and the next visit is already scheduled.

A relaxed patient sits while holding a computer showing a smiling primary care doctor

First-to-market and continuing to innovate

We pioneered Virtual Primary Care with leading health plans, and we continue to deliver innovative solutions to support all lines of business.

A whole new approach to primary care

A simpler way to deliver better care, engagement, and savings 

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pat visits screen on the Included Health app

Long-term, personalized care from on-staff clinicians

Your visit is starting on the Included Health app screen

Medical and mental health support in a single visit, in a single place

Care coordinator on the Included Health app screen

Care management from a dedicated team for rising-risk and high-risk members

Confirm your pharmacy in the Included Health app

Integration with labs, pharmacies, and in-person care for easy follow-up 

Care coordinator online Included Health app

Support for medication management, nutrition, and more, available 24/7

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Connect with us

Ready to learn more about how Primary Care can work for your members? Start a conversation

"This appointment went great. He took care of everything I needed and was very attentive. This whole process was very easy and I wasn't sure where to start, Thank you for your help."

— Primary care member

"[The doctor] is a wonderful, modern doctor who makes you feel at home. She has a caring demeanor with a true sense of wanting to be helpful. I can't wait to have more visits with [her] on my journey to being healthier."

— Primary Care member

"They made me feel really comfortable. I finally feel great about going to the doctors."

— Primary Care member
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Included Health for employers
Additional products to support your employees