A better healthcare model with better results
Our truly connected model provides a better member experience, higher-quality virtual care for every need, and more savings for health plans.
Health plans choose to deliver industry-leading care
Healthcare solutions designed for healthier members
Learn more about why top health plans choose us.
Included Health Named in Fast Company's 2024 Most Innovative Companies Annual List
Healthcare that works better for everyone
A uniquely member-
first experience
When members feel like they’re the first priority, they’re more likely to get the care they need. That’s why our members come to us for one need and end up returning for more and more support.
4.9/5
member rating
+83
member Net Promoter Score
A truly connected model with physical and mental health
Our commitment to whole-body health for every individual delivers market-leading outcomes with increased connections to care—both virtually and in-person.
40%
of members referred for mental health support took a visit within 30 days
82%
of members had either not seen an in-person PCP or seen a low-quality one
Data that makes
getting care easy
With real-time, multi-source data and in-house predictive algorithms, we surface the most relevant information to every individual we treat—whether through our care team or our mobile app.
74%
high-cost, high-needs households engaged
$325M
saved annually from referrals to local high-quality physicians
Clinical expertise
driving better outcomes
Our clinical staff do more than treat members: They guide our entire model from product design to team operations. This expertise allows us to understand members more deeply and guide them toward the best possible care.
$4,857
3-year average savings for every member using primary care
66%
of members change their treatment after a second opinion