How a national health plan is making insurance simpler, easier, and more convenient for members

Compass Rose Benefits Group (CRBG) has provided insurance solutions to federal employees and their families for over 75 years, including civilian employees and retirees of the Intelligence Community, Department of Defense, Department of State, and the Department of Homeland Security. 

As a nationwide health plan with a diverse, dedicated, and service-oriented workforce, CRBG wanted to meet their members where they were for both everyday needs and complex conditions. Learn how partnering with Included Health provided CRBG members personalized support throughout their care journey–no matter where they were based.

• Expanded access of care provided timely support and expertise to members diagnosed with complex conditions
• Consolidating point solutions helped enhance member experience and simplify vendor management
• Partnering with Included Health resulted in increased member engagement, reduced wait times, and significant medical cost avoidance