For labor and trust

Communities

We’re transforming healthcare for historically underserved and vulnerable populations through dedicated support, advocacy, and guidance.

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Delivering outcomes that matter

Personal and inclusive healthcare
benefits everyone

96%

of members are satisfied with their recommended provider and intend to see them again

94%

of members are more confident they can receive healthcare they trust

88%

of members are less likely to avoid care

The Included Health difference

Dedicated experts who ensure members feel seen, heard, and understood

A Care Coordinator researches doctors on a behalf of a member from a home office

Dedicated community support

Members get guidance and advocacy from highly specialized care coordinators—90%+ are representative of the communities they serve.

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Community-validated providers

We connect LGBTQ+ and Black members with thoroughly vetted, clinically excellent doctors from a dynamic directory of over 21,000 providers.

gay couple sitting in living room and speaking with a virtual medical provider.

Improving the healthcare experience 

We provide education, guidance, andadvocacy throughout major life milestones, seamlessly connecting members to relevant, covered benefits.

Community-specific support

Personal support for members and their loved ones

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Community care coordinator with message that says I'm online on the Included Health app.

Community-specific care coordinators available via chat or phone

LGBTQ+ Health affirming care screen on Included Health app

Advocacy for whole-person care for LGBTQ+ and Black health needs

Your mental health visit is starting screen on the Included Health app

Direct connections to high-quality providers who members can trust

Insurance message on the Included Health screen

Help understanding workplace policies, insurance coverage, and more

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Connect with us

Looking to provide focused support for your LGBTQ+ and Black members?

"This is much more than I expected. I am thoroughly impressed. I will look over the list tomorrow and reach out to them directly.”

— Communities member

"[Care Coordinator] has taken the stress away…and you can tell she really cares that she finds that perfect match. She is very responsive and always there for me and my family."

— Communities member

"I see my care coordinator as my ally in trying to figure all of this out. It's so impersonal, so hard to ever get the same person on the phone, so it's really great to feel like I have a teammate in this."

— Communities member
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