Need to see a doctor now?
Now works for us.

Now your personal care team is available around the clock. Say hello to 24/7 care from anywhere.

Need to start a virtual visit?

We’re here for the big things, the little things, and everything in-between

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Find trusted, in-network doctors and therapists.
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See your healthcare spending in one place.
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Understand what your benefits offer.
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Easily access your insurance information.
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Get help tackling a complicated bill.
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Find care from the palm of your hand.

It’s easy. We just need to check a few details.

  • 1Activate your account
  • 2Search for the care you need
  • 3Get matched with high quality care
Activate my account
Download the Included Health app.

We’re helping almost six million people live their healthiest lives.

“Included Health has helped me navigate my way through the healthcare system. I finally had somebody that was going to be in my corner and find me what I needed.”

Grand Rounds member Patrik

Covered Visits for City of Portland Associates

Urgent Care + Behavioral Health

You have access to Doctor On Demand's Urgent Care + Behavioral Health. Urgent Care is available within minutes, behavioral health appointments average a few days—but patients can use urgent care for urgent mental health issues and get a referral within the app to behavioral health.

Medical
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Therapy
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Psychiatry
$0

How Included Health helps

Navigating healthcare easily with Included Health.

Composition of 3 clinicians

Over 200 on-call clinicians

Our staff physicians and care coodinators go above and beyond to make sure you get the care you need.

Common questions about our health benefit

What is Included Health?
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Included Health is a health benefit made available to you through your employer. We are a guide and resource for your medical and health care-related needs. Our services include finding you the top doctors and specialists in your insurance network, booking doctor’s appointments on your behalf, getting you remote second opinions from world-leading experts, answering any questions you may have about your medical conditions, and more.
When should I use Included Health?
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Use Included Health when:

  • You need a primary care physician or specialist for an in-person visit. We’ll help you find trusted and experienced doctors within your insurance network and can even set the appointment for you.
  • You’d like quick answers to medical questions. We can provide you with over-the-phone guidance and support from a Included Health doctor.
  • We’ll help you understand all of the details of your health plan.
  • You have questions about billing. We’ll help you understand medical costs and whether the price you’re being quoted is fair.
  • You’re unsure about a diagnosis, or you’ve been recommended surgery as a form of treatment. We can arrange for you to get a remote second opinion from a leading expert specializing in your area of need.
  • You’re not sure which of your benefits you should use. We’ll help you explore the different health benefits available to you and when to use them.
  • You need to book a virtual visit with a doctor. We’re available 24/7 for urgent care virtual visits. 
  • You want to connect virtually with a behavioral health specialist. Visit with one of our high-quality providers over video. 
Who can use Included Health?
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Included Health is available at no cost to you and your dependents who are on your employer-provided medical plan. Your employer provides this service so that you have access to the best medical care possible.
How much will this cost me?
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Plan guidelines will apply for virtual care visits and any in-person visits or treatments as a result of the Expert Opinion or Office Visit – Included Health will find the doctor, collect all relevant medical records, and (if necessary) schedule the appointment at no cost.

What can I expect from Included Health?
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All Included Health services can be easily accessed by calling our Care Team, visiting includedhealth.com/login/ or by downloading the Included Health mobile app. For certain Included Health services, a member of your Care Team will reach out to you to learn about your exact needs. They’ll take care of everything, from finding you the right doctor to collecting your medical records. Expect a care coordinator to follow up with you after you’ve seen the recommended doctor, to answer any questions you may have and start additional cases if needed.
What areas does Included Health specialize in?
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Included Health physicians span all conditions and specialty areas, including: back and knee pain, cancer, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.
How does Included Health select its physicians?
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Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.
How much will it cost me to see a recommended doctor?
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Typically, you’ll only pay your regular copay and office visit fees for seeing an in-network doctor. For further details, reach out to the Included Health Care Team.

What will my doctor think about Included Health reviewing my case?
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Most doctors are glad to get the opinions of their peers when assessing complicated medical issues. Their primary goal is to get you feeling better. A good way to frame a conversation with your treating physician regarding a Included Health expert opinion is:
  • “I requested a consultation about [condition] and here’s what I learned…”
  • “Here’s what I was surprised to find out…”
  • “Dr. Smith recommended these options for my care because of these reasons…”
Will this information go to my employer?
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Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.
Is Included Health part of my insurance?
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Included Health is not affiliated with your insurance, and operates separately to guide your ongoing care. The goal of Included Health is to provide you with useful information about your health so that you can make informed decisions about your medical care, and have healthier outcomes overall.
How does Included Health use my SSN?
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The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.
Do I have access to Doctor On Demand?
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Yes, your plan allows you to access Doctor On Demand which is now part of Included Health. Doctor On Demand offers 24/7 access to doctors, psychiatrists, psychologists, therapists and other medical experts. Select and see your favorite providers again and again, right from your smartphone, tablet or computer. It’s free to sign up and easy to check your coverage when you register.