In our Meet the Care Coordinators series, you’ll get to meet one of our care coordinators on the LGBTQ+ Health team at least once a month. Our team is queer and trans-led, and most of our care coordinators are in the LGBTQ+ community ourselves.
Our care coordinators deeply understand and share many of the unique challenges, joys, and experiences that our members have. We hope that getting to know a little more about us and seeing our faces will inspire you to reach out and use our services, knowing exactly who is guiding you through your healthcare experience!
BRITTANY D., CARE COORDINATOR
Pronouns: She / Her / Hers
Where do you live and/or where are you from? Where do you consider home?
“Connecticut has always been my home. Born and raised in CT!”
What are your hobbies and interests, things you like to spend time doing, outside of work?
“I am a huge sports fan, and I love to spend time outside of work watching my favorite teams or attending games. You will always find me watching UConn women’s basketball, WNBA, and the New York Mets. My favorite month of the year is March because of March Madness!”
Can you tell me about why you do this work, why you care, and what inspired you to join Included Health?
“I always dreamt of having a job that allowed me to advocate for those that need it most. My personal experiences with healthcare as a queer person gave me a first-hand insight into the obvious gaps in LGBTQ+ healthcare competency among providers. When I first heard of Included Health, I thought it was too good to be true! I couldn’t believe a company existed that solely advocated for the healthcare needs of the LGBTQ+ community. I was immediately drawn to the goal of raising the standard of healthcare equality and wanted to be part of the mission in action. My favorite part of the job is interacting with our amazing members. They are so appreciative of the work we do for them and it is very rewarding for us.”
What is an LGBTQ+ or trans organization, project OR who is an LGBTQ+ or trans artist, singer, or leader who inspires you or has taught you something?
“Even though he is younger than me, I really look up to Schuyler Bailar. Being a former competitive swimmer myself, I really admired him for being his authentic self and choosing to compete as the first openly transgender D-1 NCAA athlete in swimming, a sport that has been very gendered historically. Watching Schuyler’s journey really helped me navigate my place as a queer person in the swimming world, as I thought these two parts of me needed to exist separately. Now that he is a retired swimmer, he focuses on his LGBTQ+ advocacy and education work full-time so I am always learning more from him!”
What’s your favorite movie, show, or book? Why?
“My favorite show in the world is The Office. It’s an unhealthy obsession, but the humor never gets old!”
And, as always, if you’re an Included Health member, don’t hesitate to reach out to our Care Coordinator team to get connected with affirming providers.
At Included Health, we strive to provide friendly and exceptional healthcare navigation services to the LGBTQ+ community. Join our mailing list to receive more health and wellbeing updates from our care team. And please do not hesitate to contact us to #GetIncluded for your company, health plan, and community.
Grand Rounds is Now Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical.
We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included.