Navigating cold and flu symptoms

Cold, flu, and other respiratory illnesses can look alike, making it hard to know what’s going on. Get clear, trusted answers to the questions that matter most: What could my symptoms mean? What should I watch for? When is it time to get care? Included Health is here when you’re ready to take the next step.

Access note: Support varies by plan. Go to the Included Health app to discover what's available to you and chat with the Care Team if you need help with the next step.*

Cold and flu symptoms:

What you need to know

Start with the symptom or situation that’s concerning you most. We’ll help you understand what to watch for, what you can do now, and when it may be time to get care.

Many mild fevers can be managed at home. How high it gets, how long it lasts, other symptoms, and your personal health all help determine when it’s time to seek care.

What to watch for:

  • 102°F or higher
  • Fevers that resolve and then return
  • Severe headache, persistent vomiting or diarrhea, or breathing difficulties

A mild sore throat can often be managed at home. But symptoms that are severe, last several days, or make it difficult to swallow may need medical evaluation.

What to watch for:

  • Significant sore throat that is not improving after five days
  • High or persistent fever, swollen lymph nodes, or swelling at the back of the throat
  • Trouble drinking enough fluids or signs of dehydration

Mild to moderate symptoms can often be managed at home or with virtual care, while worsening breathing or other warning signs deserve more immediate attention.

What to watch for:

  • Symptoms that aren’t improving or are getting worse
  • Fever, wheezing, shortness of breath, or a persistent cough
  • Chest congestion if you have a lung or heart condition, or a weakened immune system

Your child’s age, behavior, breathing, hydration, temperature, and how long symptoms last can all help signal when it’s time to seek care.

What to watch for:

  • Cold symptoms that worsen or aren’t improving after seven to 10 days
  • Persistent fever, cough, ear pain, or unusual drowsiness or irritability
  • Signs of dehydration, such as no tears when crying or fewer wet diapers or bathroom trips
  • Any fever of 100.4°F or higher in a baby younger than three months needs evaluation

Ready for care? Start here

Whether you need to talk with a provider, find the right place to go, or need help with a more complex health decision, Included Health can help you take the right next step.

Cold and flu symptoms getting in the way of your day? Connect with a provider from home for personalized care and treatment.

Book a video visit

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Need in-person care or not sure where to go? Get help finding a high-quality provider or the right care option for your needs.

Find care

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Have a health question or not sure whether you need care? Talk with a nurse for guidance on what to do next.

Talk to a nurse

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Need help finding trusted care for your specific needs, understanding your benefits, or figuring out where to start? Message the Included Health Care Team for guidance.

Get support

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If your cold and flu symptoms lead to a more serious diagnosis or questions about your treatment plan, connect with an expert to get a second opinion so you can move forward with confidence.

Get a second opinion

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When to seek emergency care

Some symptoms shouldn’t wait. Seek emergency care or call 911 for these symptoms:

  • Severe or worsening trouble breathing
  • Confusion, loss of consciousness, or seizures
  • Severe chest pain or pressure
  • Severe dehydration or inability to keep fluids down
  • Blue or gray lips or face
  • Other severe or rapidly worsening symptoms

You don’t have to figure it out alone

From the first “Is this something I should worry about?” to knowing where to go when you need care, Included Health is here to help you navigate cold and flu season with confidence.