The Conference Board’s Employee Healthcare Conference - San Diego
April 16, 2026 - April 17, 2026
San Diego, California
Healthcare Transformed | Meet Us in San Diego
The Conference Board’s Employee Health Care Conference is the premier destination for benefits, total rewards, and HR leaders focused on redefining healthcare.
Connect with Included Health to discover how personalized all-in-one healthcare improves member experiences and drives down costs. We’re ready to partner with visionary employers set on igniting change in health and wellness.
Attend this can't-miss session with AT&T and Included Health
Date: Thursday, April 16
Time: 2:20 PM local time
The Human-centered Algorithm: How AT&T Is Blending AI and EQ to Transform Employee Health Care
AI is reshaping corporate benefits with promises of efficiency and cost savings, but if not applied thoughtfully, it can reduce health care to a transactional, impersonal experience. This session spotlights how AT&T is using advanced technology balanced with emotional intelligence (EQ) to serve more than 420,000 members. Learn how this employer is tackling the complexities of rising costs while keeping employee well-being and engagement at the forefront. You will gain practical insights into what has worked, what hasn’t, and how combining AI with EQ is creating a more empathetic, effective, and human-centered health care experience.
Presented by:
Ben Jackson Vice President of Global Benefits AT&T
Nupur Srivastava Chief Operating Officer Included Health
Meet our team there
Be sure to swing by during breakfast, breaks, or the evening receptions to say hello and talk about how we’re helping employers blend AI and EQ to improve the member experience.