When you’re sick and need care, our team is standing by around the clock. Available 24/7, our providers can help get you on track as well as order prescriptions, if needed. We’ll take the hassle and guesswork out of feeling better.
For select health plans and employers, we can offer treatment programs and plans to help manage specific issues and conditions.
What We Don’t Treat
While our providers are able to treat most common issues, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:
- Traumatic brain or spinal cord injuryPlease note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs.
- Chest pain and/or numbness
- Vomiting or coughing blood
- Loss of consciousness
- Broken bones
- Severe burns
- Ear infectionsPeople who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.
Our providers are unable to write prescriptions for controlled substances such as codeine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.