Resources | Webinar

How leading health insurance providers engage with LGBTQ+ members

Webinar on demand

Learn how leading health insurance providers Point32Health and SCAN increased engagement and improved outcomes among LGBTQ+ members with a virtual solution

Listen in as Point32Health and SCAN discuss prioritizing engaging with their LGBTQ+ members while balancing competing priorities, striving to provide equitable access, value, and promote health equity.

In this on-demand webinar, you’ll discover insights into the disparities encountered by LGBTQ+ individuals in healthcare access and experience, and strategies to address these challenges and foster engagement grounded in trust.

During this webinar you’ll learn:

  • More about what the Healthy Days metric is and why Included Health chose it
  • Specific communications sent to members to gauge their recent physical and mental health
  • Results from our recent pilot program and what clinician’s learned from direct follow-up with members

Speakers

  • Patrick Cahill, President of Commercial Markets, Harvard Pilgrim Health Care, Tufts Health Plan
  • Jill Seldby, former SVP, Product Development, Marketing, & Market Expansion, SCAN Health Plan
  • Fiona Weeks, former Director & Associate General Manager, Communities, Included Health
SCAN webinar thumbnail
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