Virtual
Primary Care

Integrated Virtual Primary Care that improves health outcomes for members and controls costs for payers with a unified, whole-person approach and a proactive team of experts.

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Delivering outcomes that matter

The impact of high-quality
preventive care

4.95/5

member rating — underscoring our dedication to outstanding service and care

$4,642

average savings per member engaged with Primary Care and Behavioral Health over 3 years

99%

resolution rate for clinical issues, ensuring members receive the timely and quality care they need

A whole new approach to primary care

A simpler way to deliver better care, engagement, and savings 

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A smartphone screen displaying a mobile app interface. The screen shows a section titled "Book with your Care Team" featuring a profile card for "Dr. Jessica Smith, RN, Supportive Care Provider" with a photo of a woman smiling. Below this is a section titled "Recommended for you" with a card that reads "Find a primary care physician you'll love."

Long-term, personalized care from on-staff clinicians

Your visit is starting on the Included Health app screen

Medical and mental health support in a single visit, in a single place

Care coordinator on the Included Health app screen

Care management from a dedicated team for rising-risk and high-risk members

Confirm your pharmacy in the Included Health app

Integration with labs, pharmacies, and in-person care for easy follow-up 

Care coordinator online Included Health app

Support for medication management, nutrition, and more, available 24/7

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We’re proud to partner with leading organizations

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Mountain Health Co-op
The Included Health difference

Best-in-class primary care for industry-leading outcomes and savings

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Tech-enabled, personal, and proactive

Our AI-powered, member-centered model puts insights into the hands of our clinicians to deliver more complete care—creating more meaningful preventive visits with direct access to specialist support, including PCP-to-specialist Grand Rounds eConsults.

An elderly man takes notes while getting healthcare advice from his care team

Care for every need available in a single place

With 24/7 Care Team support, members are cared for before, during, and after visits to ensure referrals are completed, annual screenings are taken care of, and the next visit is already scheduled.

A person wearing glasses and a light-colored shirt sits on a gray couch, using a blood pressure monitor on their arm. They are looking at and gesturing towards a laptop on a small table, which displays a video call with a doctor.

First-to-market and continuing to innovate

We pioneered Virtual Primary Care with leading health plans, and we continue to deliver innovative solutions to support all lines of business.

How access to virtual primary care transforms whole-person health

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After being discharged from the hospital, Rick needed a new Primary Care Physician to help turn his health around. But in-person care had months-long waitlists. Instead Rick turned to Virtual Primary Care and got the action plan he needed.

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Connect with us

Ready to learn how Virtual Primary Care can work for your members?

Your trusted partner

Integrated healthcare solutions, all in one place