The right care at the right time. We got this.

Because a fragmented healthcare system has real effects
Healthcare Navigation solutions support employers, health plans and enterprises by improving health outcomes for members. Navigation solutions simplify employees’ path throughout the continuum of care with clinical, financial, and administrative support that improves employees’ healthcare experience and outcomes by directing them to the right care, at the right time, with the right level of support.
We take the stress out of healthcare to take care of you
- Connections in the moments that matter
Identifying and reaching out to connect members with the right care at the right time. - Support that simplifies
Building intuitive tools and empathetic care teams to support member’s administrative, financial and clinical needs. - Expertise that gets results
Drawing on data science and clinical experts to power personalized referrals, support complex care and deliver better outcomes.
Premium Navigation Trend Validation Summary
In partnership with Avalere and Validation Institute, Included Health’s methodology for measuring savings and Premium Navigation’s impact on employers’ healthcare cost trend has been validated.
And, unlike other navigation solutions that focus primarily on administrative support, we engage members with clinically meaningful services proven to drive savings.
Learn how Premium Navigation lowered employers’ healthcare cost trend by ~6-10%.

Why our partners trust us: we improve access and outcomes
Interested in learning more?

A high-tech, high-touch approach to connected healthcare
- Connected partner ecosystem for a borderless healthcare journey
- One solution for all member needs maximizes engagement
- Advanced machine learning algorithms connect members to care based on provider quality and member-level needs

"If it wasn't for the navigation service, I would probably be stuck for at least 6+ months with no info and no help with my condition. I have used them for every bit of my medical journey and I am so thankful that I had this resource."
- Member from California