Navigation

The right care at the right time. We got this.

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Guidance and advocacy to make healthcare easy to access, understand and use

Because a fragmented healthcare system has real effects

+2%

Projected increase in healthcare spend above normal levels1

12%

Of members have worsening or chronic conditions2

>16,000

Physician practices closed due to COVID3

We take the stress out of healthcare to take care of you

  • Connections in the moments that matter
    Identifying and reaching out to connect members with the right care at the right time.
  • Support that simplifies
    Building intuitive tools and empathetic care teams to support member’s administrative, financial and clinical needs.
  • Expertise that gets results
    Drawing on data science and clinical experts to power personalized referrals, support complex care and deliver better outcomes.

Why our partners trust us: we improve access and outcomes

60%

increase in visits to top quality providers

Up to 7%

lower healthcare trend than the national average

4.9/5.0

member rating

$6.6M

saved by correcting billing errors

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"If it wasn't for the navigation service, I would probably be stuck for at least 6+ months with no info and no help with my condition. I have used them for every bit of my medical journey and I am so thankful that I had this resource."

Interested in learning more?

Resources

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One-Pager
Our Approach to Quality

Access a comprehensive review of our approach to assessing physician quality.

Case Study
Salesforce: From Expert Medical Opinions to Navigation

Find out how Salesforce boosted member health outcomes and reduced costs with Navigation.

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Infographic
Quality Unlocks Greater Value

See how high-quality physicians have direct impact on healthcare spend and health outcomes.