For health plans

Everyday & Urgent Care

Quality virtual care makes everything easier for members, from treating common concerns to refilling prescriptions.

An online doctor speaks to a patient through a tablet
Delivering outcomes that matter

The difference high-quality virtual care makes

92%

of members received the care they needed in a single virtual visit

63%

of patients were redirected from the ER

4.95/5

member rating

The Included Health difference

Best-in-class virtual care for industry-leading outcomes

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24/7/365 Access to care

Our nationwide practice employs clinicians with an average of 15 years experience. Whether it's a medical or mental health need, visits are available night or day for members in all 50 states.

A doctor virtually treats a patient who is having throat pain

A convenient experience without the hassles

We make it easier for members to complete their next care steps through connections to labs and pharmacies. When some of the hard work is taken out of healthcare, members can focus on getting and staying healthy. 

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Stay one step ahead of member expectations 

With a proven history of first-to-market partnerships and innovations, we help health plans differentiate through their virtual care offerings.

Care that goes beyond the screen

Virtual care when and where 
members need it

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Telemedicine call on smartphone

On-staff clinicians trained in dermatology and mental health

Virtual care screen on Included Health app

Best-in-class care available night or day in minutes

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Care for members of all ages

Confirm your pharmacy in the Included Health app

Integration with labs and pharmacies to support follow-through

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"After sharing that I was deaf and read lips, I appreciated that [the doctor] took the time to speak slowly and clearly so I could understand her through the video screen… the entire process was much faster (and safer) than having to drive to urgent care and wait."

— Everyday & Urgent care member

My very first experience with Included Health was EXCELLENT!! I was able to talk to a very caring and professional physician within 15 minutes [...] Overall I could not be happier with the process, quality of treatment, and service level received!

— Everyday & Urgent care member

"So grateful for a service like this - to be able to get quality care without taking my sick child out of the house. Provider was kind, patient, and helpful. In less than 10 minutes, a prescription was on the way to our pharmacy, and a doctors note for school ready to download and print."

— Everyday & Urgent care member

"Without [Included Health], it could have taken a couple of days to get in to see my regular physician miles from my home. Because I was able to use this service I got a better diagnosis and recommendations to seek further treatment. The results were life saving."

— Everyday & Urgent care member
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More about Included Health

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