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Transforming public sector healthcare for lower costs and better member health

We’re a trusted partner, serving the public sector with integrated healthcare solutions that lower costs, improve health outcomes, and enhance member benefits.

Solving healthcare's toughest challenges for government employees

The crucial challenges of managing today’s publicly-funded budgets, diverse workforces, and complex regulations requires a comprehensive and effective solution that brings together healthcare navigation and virtual care.

  • Improve access

    A single entry point for high-quality care spanning the full spectrum of physical and mental health, online and in-person.

    • 24/7 on-demand care in <10 minutes
    • Primary Care in 3-5 days
    • <3 days to first available mental health appointments
  • Provide answers

    We answer your members’ healthcare questions, informed by quality, data, AI, and each individual’s benefits and needs.

    • >75% of interactions begin with administrative or financial needs
    • 66% of expert medical opinions lead to a change in treatment
  • Ensure advocacy

    Full support to ensure the financial and social well-being of your population.

    • $3.5M annual member savings through claims advocacy 
and support
    • Saving members thousands in billing errors and overturned claims denial
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A trusted partner to support public servants

How HealthTrust simplifies healthcare with expert guidance

Managing the health of a public sector workforce is a unique challenge, and your people deserve the best. Our partners trust Included Health to simplify their healthcare benefits so teachers, police officers, and other public servants have the support they need to stay healthy and continue their essential work.

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CalPERS brings all-in-one healthcare service to members

CalPERS members enrolled in the fund’s Preferred Partner Organization (PPO) benefit plans will be supported by a dedicated team and All-Included Care™ — the only truly connected model that combines guidance, advocacy, and care delivery. Together, CalPERS and Included Health are committed to improving health outcomes and reducing the total cost of care for members in California and beyond.

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Experience all-in-one healthcare navigation and virtual care

The power of partnership

Navigating the future of public health benefits requires a new kind of partner. You need a partner who can deliver on three core principles: financial accountability, a modern member experience, and unmatched flexibility.

Financial outcomes, guaranteed

It's time for partners to step up and deliver on a promise of sustainable financial trends, not just talk about them. We are prepared to align incentives to ensure you deliver a bright future for your organizations’ health benefits. Our unique experience with large, public sector populations means we don't just promise results—we contractually guarantee them. We are serious about medical care management and navigation, integrating them to control costs and deliver a healthy bottom line.

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Three professionals wearing lanyards and ID badges stand together outside a building entrance. A woman on the left gestures as she speaks, while a bald man and a Black man listen and smile.
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Healthcare as it should be

The world of healthcare navigation has moved on, and so have member expectations. Members now expect a single, unified experience—one place to get answers about their health plan, their financial options, and their care. We offer a convergence of these services, allowing members to not only get a doctor recommendation but to see a doctor immediately and at low to no cost. We help you rein in inappropriate spending and utilization, while delivering the best of the American healthcare system—quickly, affordably, and with a focus on measurable outcomes.

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A partner that says "Yes" and delivers

It's time for partners to step up and deliver on a promise of sustainable financial trends, not just talk about them. We are prepared to align incentives to ensure you deliver a bright future for your organizations’ health benefits. Our unique experience with large, public sector populations means we don't just promise results—we contractually guarantee them. We are serious about medical care management and navigation, integrating them to control costs and deliver a healthy bottom line.

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Similing woman in consultation situation

Secure & transparent healthcare,
backed by unwavering compliance

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Commitment to compliance and security

We maintain the highest security standards with a formal program that adheres to HIPAA and state regulations, undergoes an annual SOC 2 Type 2 audit, and maps policies to HITRUST requirements.

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Our promise of reliability

Your organization and its members deserve a partner you can count on. Our focus on compliance isn't just about meeting standards—it's about building a reliable and trustworthy platform that delivers consistent, positive results.

Schedule a demo

See how Included Health can help you increase value in healthcare—for your members and organization—without compromise.