All-Included Care: Integrated Healthcare Solutions for Employers and Organizations
All-Included Care™
Your healthcare, all in one place
Get a personalized, all-in-one healthcare experience that combines seamless access, expert answers, and a dedicated advocate to guide your members through every step of their healthcare journey.
An AI-powered platform that combines innovative tech with 24/7, US-based member care advocates and clinicians to drive engagement, clinical connections, and longitudinal care.
Centralizing services with a single, quality-driven partner. This means one-app and a single EHR that enables coordinated care journeys across multiple providers and settings, plus a roadmap focused on connectivity.
At Included Health, we believe the future of healthcare isn't just about technology, it's about people. Our unique AI+EQ approach combines powerful artificial intelligence with genuine emotional intelligence to rehumanize healthcare.
We use smart, safe technology to enhance, not replace, the invaluable human touch, ensuring every interaction is personalized, empathetic, and effective.
The Included Health difference
All-Included Care
Others
Model
Integrated, virtual-first care with in-house clinical teams and data-driven insights. All services are available in one app to create a seamless experience.
Fragmented, disjointed solutions that bolt together separate services, leading to a confusing and low-quality experience.
Personalization & technology
Human-centric AI that augments products and empowers clinical and advocacy teams to provide truly personalized care. AI tools like Provider Match and our generative AI digital agent, Dot, enhance a fully integrated platform.
AI used as a "bandaid" or a replacement for human help. Technology may not be fully integrated, leading to a lack of clinical depth.
Data & integration
Seamlessly connected data from medical claims, pharmacy, cost, quality metrics, and social data. This is leveraged through a certified Electronic Health Record (EHR) that supports coordinated care across multiple providers.
Siloed data sources that make it difficult for providers to get a holistic view of a patient's health. The lack of integration creates logistical barriers and a disjointed experience.
Services & support
Core services in one place, that include care delivery, benefits guidance, claims advocacy, and 24/7 answers to healthcare questions. This simplifies the experience and centralizes accountability with a single partner.
Overwhelming number of point solutions for specific conditions. This complicates navigation for both employers and employees, and hampers opportunities to engage people across their full healthcare journey.
Partnership & accountability
Innovative partnership model with aligned incentives. Shared risk and reward, total population health commitments, and aggressive trend targets ensure a long-term, sustainable partnership focused on meaningful outcomes and cost reduction.
Fee-for-service models that don’t align incentives. Some models steer patients to narrow networks and lack the strategic partnership needed to drive long-term value.
Value
Proven ROI and trend reduction. The integrated approach drives outcomes that matter to employees and the business, leading to increased productivity and talent retention.
Commitments to high engagement or cost savings without the quality-driven guidance or clinical expertise needed to deliver longitudinal impact.
“Included Health has been the best experience with health care that I can remember. They stick with me through my ups and downs and they continue to help me.”
—Included Health member
Convenient
“It’s the best health app I’ve used to date. It’s fast and resourceful beyond anything I’ve ever used. It’s the most convenient thing I have in my life at this moment.”
—Included Health member
Helpful
“My care advocate was absolutely amazing, so helpful and I am grateful she took the time to listen and understand my concerns completely. She helped to remedy an issue that no one else would take the time to understand.”
—Included Health member
Supportive
“I am so impressed with the exceptional service provided by Included Health and so grateful for the team that has surrounded me and my wife. I, for the first time in 20 years, feel we have the support we have been looking for.”
—Included Health member
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96%
Primary Care provider satisfaction rating
<10 min
wait time for on-demand care
↑77%
of members experienced improved blood pressure
↓24%
Reduction in HbA1c levels among members with diabetes
All-Included Care™ is an integrated healthcare platform that combines clinical navigation, virtual care, and benefits advocacy into a single, connected experience. Unlike traditional point solutions, All-Included Care unifies medical, behavioral, and specialty care with one app, one team, and one data source—helping employers reduce costs while improving employee health outcomes.
By centralizing access to care, All-Included Care™ helps employees proactively manage their health. Members can easily find providers, connect with care advocates, and access virtual care from anywhere—reducing absenteeism, improving mental health, and boosting engagement. Healthier employees are more focused, present, and productive.
By providing a single point of entry, we streamline access to care. Our healthcare navigation gives employees a seamless and comprehensive experience that connects them to advocacy, guidance, and care for every healthcare question, need, and concern. This clarity reduces confusion and increases the effective use of their benefits, helping them save time and your company save money on unnecessary costs.
Yes, our virtual urgent care is a key feature. It allows employees to quickly address non-emergency issues like colds, UTIs, and minor injuries from anywhere. This often prevents unnecessary and expensive visits to the emergency room or brick-and-mortar urgent care clinics, leading to significant savings on your overall healthcare spending and providing a highly valued employee benefit.
The long-term ROI extends far beyond direct cost savings. Our comprehensive, integrated care offerings are a powerful tool for talent acquisition and retention. By demonstrating a genuine commitment to employee well-being, you can attract top talent and build a loyal workforce, reinforcing your position as an employer of choice.
