For health plans

Specialty Care

Impactful support when it’s needed most—whether that’s getting the right diagnosis or finding a treatment plan that fits. Our connections to the best specialists in the country make it all possible.

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Delivering outcomes that matter

The right care has a major impact on your
members’ health and your bottom line

$10,500

average savings per expert medical opinion

$2,100

average savings per high-quality MD referral

66%

change in treatment recommendations leading to better health outcomes

The Included Health difference

Nationwide access to top specialists and
in-person referrals

An attentive specialist reviews a patient’s medical records

Leading specialists, top institutions

Whether they live in rural communities or big cities, we provider members expert opinions from a panel of 4,000+ specialists from the nation’s top universities, hospitals, and institutions, including UC Davis, Mass General, and Columbia University.

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In-person referrals to high-quality providers

We go beyond the expert opinion to pair members with top local, in-network doctors, specialists, and mental health providers to support new diagnoses, changes to treatment plans, and more.

A Care Coordinator speaks with a member through a headset

Dedicated Care Team support

When members need help making sense of their treatment or understanding what’s next, we deliver wraparound support and guidance no matter where they are in their healthcare journey.

Support through the entire journey

Expert support without limit during critical or complex moments

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Expert opinion on the Included Health app

Access to 4,000+ top specialists nationwide for second opinions

Specialist referral on the Included Health app screen

Support and follow-up from dedicated care coordinators

Call a nurse clinical support on the Included Health app

Immediate clinical support via phone call from Registered Nurses

article recommended for a patient on the Included App screen

Data-driven engagement to identify members early

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Connect with us

Looking to provide your members access to top doctors for their complex needs?

Find available time

“The service is easy to use. The response is prompt.The attention is personal. The opinions rendered in my cases were particularly intuitive, providing a lot of understanding. This is a convenient, armchair means of getting a quality
second opinion.”

—Specialty Care member

"The response was so rapid, and the expert was so complete and it just really really set my mind at ease. It was just a godsend and I’m so glad I remembered that I had this service."

—Specialty Care member

"I am so impressed with the exceptional service provided by this company and so grateful for the team that has surrounded me and my wife. I, for the first time in 20 years, feel we have the support we have been looking for."

—Specialty Care member

"The expert medical opinion process has [been] the most detailed and comprehensive healthcare experience I’ve ever had. No one has ever given me this level of care, insight, and background. The opinion was absolutely fantastic and so helpful to my condition."

—Specialty Care member
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Included Health for Health Plans

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More about Included Health

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Resources

Get white papers, case studies, and educational resources on our impact.
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About us

We’re an all-new way to get healthcare for members and organizations.
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