Woman with glasses sits on a couch, holding a smartphone in one hand and a stack of medical bills in the other. She appears to be looking at her phone, possibly using it to resolve a billing issue.

Included Health is your go-to for healthcare support. 

We’re a team of experts available over the phone, in the app, or online to help you better understand your benefits, find you in-network care, answer any healthcare-related questions, and more.

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Here’s what you should know about Included Health.

We’re here to support your needs.

Making sure you get expert care is our top priority. We get it done in three waysIncluded Health services will differ for each member. Visit your employer’s Included Health website for more info about the specific services available to you. :

A man with a beard sits on a couch and looks at his smartphone. The image is a composite with app-like graphics overlaid, showing a doctor's profile card, an insurance spending tracker, and a chat bubble with the text "We can help with that."
Telemedicine icon. Person in smartphone with medical cross symbol.

Medical

Looking for a new doctor or want to see one online? We've got you covered.

Bill icon. Dollar sign on paper.

Financial

Got a billing issue or want to know how much a doctor’s visit will cost? We’re on it.

Headphones with question mark icon

Administrative

Need help booking a visit or want to better understand your benefits? We can help with that.

A man with glasses and a mustache, wearing a dark blue polo shirt, works at a computer station in a warehouse. He is using a mouse and keyboard, with shelves of packaged goods and another worker in the blurred background.
We’re part of your employer benefits.

And we offer different services depending on what your employer thinks will help you the most. While your insurance covers healthcare costs, like doctors’ visits, our job is to make sure you feel supported as you use your insurance.

A woman with curly hair sits in the back of a car, holding a cell phone to her ear and looking at her insurance card.
We’re on-call and by your side.

Wish you had someone to talk to when you’re confused about your insurance coverage? That’s us. Give the Care Team a call or message them through the Included Health app.

Alt Text: A woman with long, curly brown hair and glasses sits at a kitchen table. She is looking at a tablet, which is showing a video call with a medical professional.
We’re connected to Doctor On Demand®.

In 2021, we joined forces with Doctor On Demand, a pioneer in virtual care. Today, we deliver a seamless healthcare experience between both companies to ensure you and your covered dependents get expert care when and where you need it. 

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A man with glasses and a mustache, wearing a dark blue polo shirt, works at a computer station in a warehouse. He is using a mouse and keyboard, with shelves of packaged goods and another worker in the blurred background.

We’re part of your employer benefits.

And we offer different services depending on what your employer thinks will help you the most. While your insurance covers healthcare costs, like doctors’ visits, our job is to make sure you feel supported as you use your insurance.

A woman with curly hair sits in the back of a car, holding a cell phone to her ear and looking at her insurance card.

We’re on-call and by your side.

Wish you had someone to talk to when you’re confused about your insurance coverage? That’s us. Give the Care Team a call or message them through the Included Health app.

Alt Text: A woman with long, curly brown hair and glasses sits at a kitchen table. She is looking at a tablet, which is showing a video call with a medical professional.

We’re connected to Doctor On Demand®.

In 2021, we joined forces with Doctor On Demand, a pioneer in virtual care. Today, we deliver a seamless healthcare experience between both companies to ensure you and your covered dependents get expert care when and where you need it. 

Get instant access to everything Included Health has to offer.

Activate nowGet the app
An illustration of three people standing together holding hands. The person on the left is a man with blonde hair wearing a gray sweater. The person in the middle is a Black woman with braids wearing a blue and white patterned sweater and light blue pants. The person on the right is a Black man in a white lab coat with a stethoscope around his neck, indicating a medical professional.