Resources | Webinar

Better Care Starts with Better Matches: How AI-Powered Provider Quality Is Changing the Game

Thursday, May 14, 2026 • 2 p.m. ET / 11 a.m. PT
Live Webinar

Join our 25-min webinar, where you’ll see how transparent quality scores and our personalized AI assistant guide members to high-value care and lower costs. It’s healthcare navigation, reimagined.

Are your employees actually getting to the best providers, or just the nearest ones?

Provider quality is the single biggest lever for improving health outcomes and controlling costs, yet most navigation solutions treat it as a black box. 

Included Health's next-generation quality engine is revolutionizing provider matching by combining outcomes, access, and cost data in a single, transparent quality score. See how our AI-powered virtual assistant, Dot, uses conversational matching to guide members to high-value, personalized care they can trust. 

Beyond the member experience, we'll reveal the shared provider scorecards that give employers real visibility into provider performance and share how our Personalized Engagement Engine identifies rising-risk members before they hit the ER — driving measurable business impact to support your cost containment goals. 

Your Expert Presenters

Akin Oyalowo headshot
Akin Oyalowo, MD

Medical Director, Clinical Affairs
Included Health

Sameer Bhutani

Staff Product Manager
Included Health

In this live 25-minute walkthrough, we'll cover:

  • Live Demo of Dot's Conversational Provider Matching
    See firsthand how our AI-powered navigation moves beyond static search pages to deliver curated, personalized provider recommendations. Watch as Dot guides members through a conversational experience that considers their unique needs, preferences, and clinical context — with full transparency into why each provider is recommended.

  • Deep Dive into Our Quality Engine
    Learn how we've solved the provider quality puzzle by creating tiered quality scores that are both rigorous and explainable. Understand the methodology behind our recommendations and how we balance clinical outcomes, member access, and cost considerations.
  • Benefits, Total Rewards, and HR Leaders shaping employee benefits and health strategy for employers or public sector groups.
  • Benefits Consultants who advise employer clients and public sector groups on health plan strategy and design.