Serving the public sector: How HealthTrust simplifies healthcare with expert guidance
HealthTrust, a nonprofit risk pool for public sector employers in New Hampshire, understands the unique challenges of providing healthcare benefits to more than 300 member groups and over 68,000 covered lives. For a population of municipal and school employees, retirees, and their families, navigating a fragmented healthcare system can be overwhelming, making it difficult to find the right care at the right time.
HealthTrust’s goal: simplify the healthcare experience and ensure enrollees can easily access quality care from top specialists.
Second opinions to serve those who serve us
Since 2019, HealthTrust has partnered with Included Health to deliver Expert Medical Opinions to their enrollees—providing impactful support when it’s needed most—whether that’s getting the right diagnosis or finding a treatment plan that fits. Hear from Kerry Horne, HealthTrust’s Well-Being Manager, on how this partnership drives value to enrollees.
By offering enrollees virtual access to 4,000 leading specialists from the nation’s top universities, hospitals and institutions, and offering in-person referrals to high-quality providers, this partnership has successfully transformed the member experience and improved overall health, empowering HealthTrust enrollees to return to serve their communities.
A trusted healthcare solution for the public sector
Included Health is a trusted partner for over 300 organizations, including public sector leaders like HealthTrust, CalPERS, and Iron Road. Our commitment to improving healthcare access, enhancing member outcomes, and lowering costs has made us a valuable partner for public sector organizations nationwide.
All the services that we have available to our enrollees [...], backed by excellent customer service and support, make Included Health a valuable partner to us and really for anybody, any organization, especially those in the public sector.”
—Kerry Horne, Well-Being Manager, HealthTrust
Integrated and impactful care for the public sector
Included Health’s personalized, all-in-one healthcare offers members access to high-quality, compassionate, and convenient virtual care and healthcare navigation, which is proven to improve outcomes and reduce costs for public sector organizations. We partner with you to offer members:
- Nationwide access with ease: We blend team-based, physician-led care to cover the full spectrum of physical and mental health.
- Fast answers to their healthcare questions: We navigate people to and through the healthcare services they need, informed by quality, data, AI, and their unique benefits.
- Dedicated advocacy: When things get complicated or hard, we offer comprehensive, wrap-around support to ensure financial and emotional well-being.