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For Members

Included Health
is designed to
treat you better

Care for everything, anytime, no matter where you are—it’s all included.

Complete care from a single app

Care for colds, bills, anxiety, and everything in between.

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Everything you need, in one place

Start with Included Health for any medical, financial, or administrative question concerning your care. We can see the full picture of your health and unique benefits to help you feel cared for completely — mind, body, and wallet.

A woman with glasses and long brown hair sits in an armchair, looking intently at a document (likely a medical bill) in one hand while holding her smartphone in the other, symbolizing complex billing navigation.
Unbiased insurance and claims support

Let us handle the bureaucracy of healthcare for you. If you’re unsure of your coverage options or facing an unexpected bill, our team can work directly with your doctors and insurance to resolve problems for you.

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Expert opinions from leading specialists

Whether you’re facing a new diagnosis or looking for a new perspective on an ongoing treatment plan, a second medical opinion can give you confidence in your care. With access to 4,000 of the nation’s leading specialists, get the best doctor in the country to review your current care without any exams, appointments, or bills.

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Experts available around-the-clock

Get 24/7 support from a team of insurance, benefits, and billing experts here to answer questions and coordinate your care. Our on-call Care Team can help to answer your healthcare questions, follow up before and after doctors visits, connect you to high-quality providers, and more.

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Primary, urgent and mental health care

Primary, urgent and mental health care with best-in-class care available 24/7, you can see a board-certified clinician virtually or schedule in-person care with a local provider. From primary care physicians to therapists for kids and teens, our medical team supports individuals and families nationwide.

Included Health is designed for

When your last visit left you with more questions than answers.

Included Health is offered by leading employers and health plans as a covered benefit. Sign up to confirm your eligibility and access all your benefits.

Our approach

Personalized all-in-one healthcare to support you holistically — mind, body, and wallet.

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Member Testimonials

Our members rate us 4.9 out of 5 stars

Your health plan offers many ways to support your physical and mental health. Find a doctor, therapist, or care facility in your plan’s network. Simply activate your account to get started.

Hand holding phone
Easy-to-use
“It’s the best health app I’ve used to date. It’s fast and resourceful beyond anything I’ve ever used. It’s the most convenient thing 
I have in my life at this moment.”

—Included Health member

woman looking at smartphone
Convenient
“This service is invaluable! It is so easy to get a hold of someone, and the chat feature is an added bonus to the whole experience.”

—Included Health member

close up of hands
Helpful
“I can’t say enough about your professionalism and all the care you take in covering many issues and questions that most companies do not. Thank you for your diligence.”

—Included Health member

mother and child with doctor in telemedicine consultation
Personalized Support
“Without [Included Health], we would never have known about my son's genetic condition. We were able to get him to a specialist, and it has changed our lives.”

—Included Health member

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Supportive
“I am so grateful for the team that has surrounded me and my wife. I, for the first time, feel we have the support we have been looking for.”

—Included Health member

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Consistent
“Absolutely love your app. I get great service for medical needs. Less wait time and better care. Everyone needs to be using this!!”

—Included Health member

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Frequently asked questions

Have more questions? Visit our help center for additional information.

Included Health partners with leading organizations, health plans, and employers to provide high-quality care and support for their employees and members—no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical.

We offer our members care guidance, help with billings and claims, virtual and in-person care for everyday and urgent care, primary care, behavioral health, culturally competent care, and specialty care.

Included Health’s services are available to members and qualifying dependents who are enrolled in their employer-sponsored medical plan.

Your employer provides this service so that you have access to the best medical care possible. Activate your account to get started.

The Included Health app makes it easy to get the care and support you need, wherever you go. Visit the Google Play or App store, search for Included Health, and download the app today.

Activating your account takes only a few minutes. Make sure you’ve downloaded the Included Health app. Register your account using your personal email address and create a password. From there, follow the instructions to verify you have access to Included Health and answer a few questions about yourself. That’s it. You’re ready to start using Included Health.

The Included Health Care Team consists of Care Advocates who you contact when you have a healthcare-related question or concern. They’re the team you speak to when you call Included Health or when you message us through the app. They are trained to provide expert support when you’re confused about the details of your insurance plan, need help finding a new in-network doctor, and more.

The Included Health app makes it easy to get the care and support you need, wherever you go. Visit the Google Play or App store, search for Included Health, and download the app today.

Get started

Healthcare without the headaches

Activate your account to access all your Included Health benefits.