For health plans

LGBTQ+ Health

We provide dedicated advocacy and guidance for the LGBTQ+ community to deliver better outcomes for all.

A gay couple sit at their kitchen table, speaking with a doctor on their computer
Delivering outcomes that matter

Inclusive and personalized care benefits everyone

99%

member satisfaction

97%

provider match satisfaction

94%

of members are more confident they are receiving healthcare they can trust

The Included Health difference

A specialized team ensures members feel seen, heard, and understood

A Care Coordinator researches doctors on a behalf of a member from a home office

Dedicated community support

Members get guidance and advocacy from highly specialized care coordinators—90%+ are representative of the LGBTQ+ community—who help enhance use of relevant plan benefits.

A smiling doctor speaks with a patient

Community-validated providers

We connect LGBTQ+ members with thoroughly vetted, clinically excellent, in-network doctors from a dynamic directory of over 18,000 providers.

Two young black women seek healthcare advice virtually on their phone

Supporting LGBTQ+ members together

Partnering with innovative health plans, we’ve launched first-to-market solutions to support LGBTQ+ members in Medicare Advantage and commercial populations.

An LGBTQ+ centered approach to care

Personal support for members of the community and their loved ones

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support screen on the Included Health app

Community-specific care coordinators available via chat or phone

Identity affirming care on the Included Health app screen

Advocacy for whole-person care for LGBTQ+ health needs

A virtual therapy call starting now.

Direct connections to high-quality, affirming providers who members can trust

gender affirming chat message on the Included Health app

Help understanding workplace policies, insurance coverage, and more

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Connect with us

Interested in advancing health equity for your LGBTQ+ members?

"Included Health has literally changed the trajectory of my health and mental wellness plan. I have avoided doctors for years out of fear and discomfort. By helping me find matches with providers, the majority of the weight was already lifted and my care coordinator was with me every step checking in. This service is quite literally a life saver.”

— LGBTQ+ Health member

"Being [in a new city] a year without [a] proper healthcare team has truly been a struggle. I can honestly say you have changed my life and health for the better.”

— LGBTQ+ Health member

"I’ve already recommended Included Health to multiple coworkers. I am extremely pleased with this service and amazed at how quickly I received
a response with recommendations.”

— LGBTQ+ Health member
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Included Health for employers
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