Virtual Primary Care

Personalized care for both mind and body

illustration of family celebrating and holding flags

High-quality, easy-to-access virtual primary care with integrated behavioral health

Because convenient, coordinated care should be the rule, not the exception


of adults in their 30s do not have a primary care 


of those with a mental health need also have physical


lower odds of premature death for people with a

On your time. On your turf. On demand primary care.

  • Trusted care
    High-quality, diverse, employed providers and expert care teams build long-term relationships with members.
  • Connected experience
    Comprehensive, coordinated care with referrals to local providers to meet every need.
  • Empowered providers
    360-degree member view enables providers to connect members to the best resources available.
Man in kitchen on smartphone in telehealth call

An elevated approach to primary care

  • Connected partner ecosystem for a borderless healthcare journey
  • High-quality, diverse, employed providers and an expert Care Team build long-term relationships with members
  • A Collaborative Care model fully integrates physical and behavioral health, delivering whole person care
  • Purpose built to improve clinical outcomes while delivering tangible value through replacement, quality, and coordinated care savings

Why our partners trust us to deliver a better experience


patient satisfaction


faster than in-person care


of patients experienced an improvement in either systolic or diastolic blood pressure


patients with chronic conditions completed at least one nutrition visit

woman sitting on floor in living room using her phone

Integrated whole-person care

After surgery, Janet had questions about her medication. Her care team answered them all and identified other issues affecting her recovery. The team set up a customized multi-week care plan for asthma, MS medication, nutrition, and arthritis. And for mental health support, her primary care doctor connected her to our behavioral health team for ongoing therapy.

Robin Glass talks access to care

We’re on a mission to break down barriers and provide high-quality care for all. We're proud to offer access to top providers for medical and mental health care needs and to close any gaps in care our members face. Listen in as Robin Glass, president of Included Health, shares how we work with clients to make a meaningful impact in healthcare.


Case Study
ArcBest: Meaningful Results with High-Quality Virtual Healthcare

Discover how ArcBest, a freight and logistics solutions provider, made complex healthcare simpler for their 9,000+ members

Defining Value in Virtual Care

More of your employees are turning to virtual care for their healthcare needs. Make sure they’re getting the most of their visits.

White Paper
What is Virtual Primary Care

From routine care to complex conditions, Virtual Primary Care supports whole-person health. See how.