If you have already seen a specialist and you need to send your records to Doctor On Demand, you can contact Member Support team for assistance either through the messaging tool within the app or by calling Doctor On Demand’s Support team at 1-800-997-6196.
Activate for a better healthcare experience

Discover all your benefits.
Covered Visits for Nielsen employees
Virtual Primary Care + Navigation
You have access to Doctor On Demand’s Virtual Primary Care inclusive of a dedicated primary care physician, 24/7 urgent care, and Care Team support with awesome benefits like dietitians and more all available right from your smartphone, tablet, or computer.
Through Included Health, you have access to healthcare navigation. We'll help you understand your healthcare benefits, provide an expert medical opinion and even review your medical bills to ensure you don't pay more than you owe.
$10 per visit
$0 preventive visit

Say hello to safe, supportive, LGBTQ+ care.
Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.
See a doctor who sees you.
We’ll match you with an experienced coordinator on our Black-led care team to guide you through any healthcare need. From pregnancy to primary care, Included Health gets you the right care, right away—in your network and in your neighborhood.

Virtual Primary Care Frequently Asked Questions
Virtual Primary Care by Doctor On Demand
Get care, anywhere.

It's easy. To get started, download the app.
- 1.Activate your account
- 2.Search for the care you need
- 3.Get matched with high quality care
How Included Health helps
Navigate health care easily. Watch our video to learn more about how Included Health can help you and your family.

Get personalized care for chronic conditions, pregnancy, and more at no cost to you.
With Care Management, get a dedicated team of doctors, specialists, and care coordinators for 24/7 support. Your team works with you to create a care plan personalized to your needs.
Find out if you're eligible fast by calling 1-877-378-7271 .
