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Get a doctor who
gets you.

We’re your personal care team, here to make healthcare a whole lot easier. And as a free IBEW Local 697 Health and Benefit Trust Plan participants benefit, it won’t cost you a thing. Welcome to your inner circle of care.
Smartphone displaying the Included Health App

Find care from the palm of your hand.

It’s easy. We just need to check a few details.

  • 1Activate your account
  • 2Search for the care you need
  • 3Get matched with high quality care
Activate my account
Download the Included Health app
How an Expert Medical Opinion works

We'll handle all the hassles and answer all your questions along the way.

Learn how an Expert Medical Opinion helped Buddy

Learn how Buddy's second opinion helped to save his marriage and his life.

Composition of 3 clinicians

Over 200 on-call clinicians

Our staff physicians and care coordinators go above and beyond to make sure you get the care you need.

Frequently asked questions

Common questions about our health benefit

Included Health is a health benefit made available to you through your Union’s Health and Benefit Plan. We are a guide and resource for your medical and health care-related needs. Our services include finding you the top doctors and specialists in your insurance network, booking doctor’s appointments on your behalf, getting you remote second opinions from world-leading experts, answering any questions you may have about your medical conditions, and more.

Use Included Health when:
  • You need a primary care physician or specialist for an in-person visit. We’ll help you find trusted and experienced doctors within your insurance network and can even set the appointment for you.
  • You’d like quick answers to medical questions. We can provide you with over-the-phone guidance and support from a Included Health doctor.
  • You’re unsure about a diagnosis, or you’ve been recommended surgery as a form of treatment. We can arrange for you to get a remote second opinion from a leading expert specializing in your area of need.

Included Health is available at no cost to you and your dependents who are on your Union’s Health and Benefit Plan-provided medical plan. Your Union’s Health and Benefit Plan provides this service so that you have access to the best medical care possible.

Included Health is fully covered by your Union’s Health and Benefit Plan and available at no cost to you and your enrolled dependents. Simply enter your information and Included Health will waive all fees. Plan guidelines will apply for any treatments as a result of the Expert Opinion or Office Visit – Included Health will find the doctor, collect all relevant medical records, and (if necessary) schedule the appointment at no cost.

All Included Health services can be easily accessed by calling our Care Team, visiting includedhealth.com/login/
Included Health physicians span all conditions and specialty areas, including: back and knee pain, cancer, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.
Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.

Typically, you’ll only pay your regular coinsurance and office visit fees for seeing an in-network doctor. For further details, call the Included Health Care Team, available Monday through Friday from 8:00am – 9:00pm ET.

Most doctors are glad to get the opinions of their peers when assessing complicated medical issues. Their primary goal is to get you feeling better. A good way to frame a conversation with your treating physician regarding a Included Health expert opinion is:
  • “I requested a consultation about [condition] and here’s what I learned…”
  • “Here’s what I was surprised to find out…”
  • “Dr. Smith recommended these options for my care because of these reasons…”
Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.
Included Health is not affiliated with your insurance, and operates separately to guide your ongoing care. The goal of Included Health is to provide you with useful information about your health so that you can make informed decisions about your medical care, and have healthier outcomes overall.
The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.