Proper healthcare takes a team.

We’re here to be part of yours.

Let Included Health be your trusted teammate, offering empathetic and comprehensive support to make your healthcare journey clearer through Care and Case Management (CCM)—all at no cost to you.

Connect with the Care Team to get a free, personalized consultation and start your CCM journey today.

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Your all-in-one support system

With support that connects every step of your journey, we’re here to lighten the
load, ensuring you understand your care and can achieve your health goals.

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Administrative assistance

We handle the paperwork, billing, insurance navigation, and appointment coordination so you can focus on getting—and staying—healthy.

Woman sitting at home looking at her care plan on the phone and tablet.

Trusted, clear & personalized guidance

Get immediate, round-the-clock help navigating your healthcare with straightforward answers and actionable next steps from your Care Team. 

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Connected care journey

Gain access to comprehensive care that helps to decode confusing medical language, serve as your health partner, and provide empathetic and reliable care.  

How we support you

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We get to know you.

Starting with an introductory call, we begin by understanding your unique health situation, goals, and preferences to create a personalized care plan that makes sense for you.

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We connect your care.

We coordinate with your existing doctors, insurance, and treatment plans to ensure nothing falls through the cracks and that you get the care you need, when you need it.

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We reduce the burden.

Your dedicated Care Team provides ongoing support, translates complex information, and advocates for your health needs so you can focus on healing.

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We review your bills.

Our team of experts can review bills for errors or incorrect charges to ensure you’re never overspending.

Wondering what qualifies for this type of holistic care?

  • Diabetes
  • Cancer
  • Pregnancy & postpartum care
  • Heart disease
  • Recent hospitalization or ER visit
  • Expensive healthcare issues
  • Pain management
  • And more
  • Newly-diagnosed health conditions
Pregnant woman having tea and making notes about her care plan next to a UI element focusing on the care team.

Care and Case Management Services

We ensure every piece of your care is accurate and accounted for, from administrative support to clinical guidance, so you feel supported at every step.

Taking the burden off your plate

  • Proactive bill checking to save you time and money
  • Insurance plan navigation
  • Provider coordination and scheduling
  • Medical record organization and management
  • Appointment coordination across specialists
  • Prescription management and refill coordination
  • Claims and billing support 

Expert medical guidance and advocacy

  • Personalized care plan development
  • Medication information translation and education
  • Treatment option research, recommendations, and second opinions
  • Health monitoring and progress tracking
  • Specialist referral guidance
  • Discharge planning and transition support
  • Ongoing care and treatment management 

Why Included Health is different

We don’t operate like a typical healthcare service—we’re a trusted support system that provides holistic, whole-person care.

Care team illustration with a heart

Same trusted team

We don’t operate like a typical healthcare service—we’re a trusted support system that provides holistic, whole-person care. 

Icon of connected care team, doctors and patient

Whole-person care

We see the whole person and help you through every step, organizing everything into specific recommendations tailored to your unique situation.

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Clear communication

We’re always here to translate complex medical information into clear, actionable guidance and decode confusing medical language into steps you can act on. 

Ready to get the support you deserve?

Managing ongoing, often complex health needs can feel overwhelming, but you don’t have to do it alone. Let Included Health be your partner. 

Your next step is simple:
One call connects you to a personalized, confidential consultation where we’ll listen to your needs and create your custom support plan.

Middle aged couple sitting on the couch asking questions about their treatment with their nurse care manager.

Everything you need, right in your pocket

Download the Included Health app for instant access to all your healthcare information, anytime, anywhere.

Person holding a mobile phone with the login screen on the Included Health app.

Appointments & scheduling
View and update upcoming appointments and get reminders to ensure you’re up-to-date on your care.

Insurance & billing
Access your insurance details, track claims, and review bills all in one place. 

Care plan details
Review your personalized care plan, track progress towards health goals, and access all important medical information.

Direct Care Team access
Message your dedicated Care Team right from the app to get quick answers to all your questions, as well as proactive updates about your care.