Virtual care by Included Health

Ditch the doctor office drama.

Tired of playing phone tag with the doctor? Want that rash checked out without taking off a whole afternoon? Hate sitting next to sick people?

We get it.

With virtual care from Included Health, your healthcare is on your terms. Take our health vibe quiz and learn why virtual care may be just what the doctor ordered.

Two young adults looking at cell phone on bed.
Illustration of two people climbing a mountain

What's your healthcare vibe?

1. 
It's a Sunday afternoon, and you're feeling a little blah. What's your go-to pick-me-up?

Binge-watching your favorite comfort show with snacks.

Going for a walk or hitting the gym to clear your head.

Connecting with friends online for a virtual hangout.

Scrolling through TikTok for some new dinner time inspo.

2. 
When you have a health concern like a cough or rash, your first instinct is to:

Hope it just goes away on its own.

Google it relentlessly until you're convinced it's something serious.

Ask your friends for their opinions and home remedies.

Find a doctor to see ASAP to get this handled ASAP.

3. 
Your ideal way to de-stress after a long week looks like:

Catching up on sleep and doing absolutely nothing.

Being creative through art, music, or writing.

Playing video games with your online squad.

A self-care routine that starts with a scrub and ends with a bath.

4. 
When it comes to your health, you value:

Having all the information you need at your fingertips.

Not having to disrupt your work or fitness routine.

Getting practical advice from people you trust.

Finding solutions that are affordable and fit your lifestyle.

5. 
Scheduling a doctor's appointment feels like:

A logistical nightmare involving phone calls and waiting times.

An important step in taking care of yourself.

Something your parents help you with.

Something you'll get around to... eventually.

6. 
When it comes to understanding your health insurance, you're at a level of:

"Is that the card I use at the pharmacy?"

"I could explain my deductible to you."

"I know I have it... somewhere."

"Help."

7. 
Your ideal way to get quick health advice would be:

A quick text or video chat from the comfort of your couch.

A detailed in-person consultation.

Asking your friend who’s on their way to being a doctor.

A free website or app you can use anywhere.

Your healthcare vibe

The Proactive Planner:

  • You're on top of your health! Your symptoms are mild or you're simply being cautious.

  • Virtual Care Suggestions: Virtual care can help you with proactive advice. An Included Health board-certified provider can offer guidance on over-the-counter remedies, hydration strategies, and preventative tips to avoid getting sicker.

The Ailing Achiever: 

  • It sounds like you're in the thick of a classic cold or flu. Your symptoms are uncomfortable but likely manageable at home.

  • Virtual Care Suggestions: An online visit with a virtual care provider is a great option. They can give you a diagnosis, recommend a treatment plan, and even provide a doctor's note for work or school without you having to leave your couch.

The Weathered Warrior:

  • You've been battling this for a while, and it's taking a toll. It may be time for a more direct plan of action.

  • Virtual Care Suggestions: You should connect with an Included Health virtual care provider as soon as possible. They can assess your symptoms in real-time and provide prescriptions if necessary. They can also help you determine if you need to be seen in person at an urgent care or clinic. Log into the app to get started.

The Serious Symptomer:

  • Your symptoms indicate a potentially more serious issue that needs immediate attention. Symptoms like a high fever, difficulty breathing, severe pain, or confusion warrant a doctor's visit.

  • Virtual Care Suggestions: While virtual care can't replace an in-person visit for serious conditions, it can be a critical first step. An Included Health board-certified clinician can rapidly evaluate your situation and advise you on whether you need to head to an urgent care clinic or the emergency room for hands-on care. Same-day prescriptions are also available to assist in your road to recovery.

Get started with virtual care
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10 reasons your 2025 glow-up starts with 
virtual care
1.
Convenient care

Connect with licensed doctors, therapists, and nurses from wherever you are. Lunch break? Waiting for laundry? We're there.

2.
Stay home, stay comfy

No more awkward small talk or staring at outdated magazines. Get seen quickly and efficiently from home.

3.
Complete care

From quick check-ups to mental health support, get the care you need right on your phone or laptop. Easy, right?

4.
Safe and secure

Your virtual visits are private and confidential. We take your security seriously.

5.
No surprise bills

We show our costs up front. Plus, the cost of a virtual visit is often lower than an in-person urgent care visit. 

6.
Judgment-free zone

Online care gives you a safe space for sensitive issues, so you can discuss sensitive topics wherever you’re most comfortable. 

7.
Quick care for the little things

Don’t want to waste time going in for things like UTIs, rashes, or colds.

8.
No germy waiting rooms

Decrease your exposure to illness by not spending time in a waiting room with sick folks.  Especially relevant post-COVID; prefer not to sit in waiting rooms.

9.
One app for everything

From setting up the visit to seeing your doctor, do it all in the Included Health app. 

10.
Your health info all in one place

Your records, prescriptions, and doctors notes are all stored in the app. It’s a lot less paperwork.

Ready to level up your healthcare?

Doctor in telemedicine call on Smartphone
1.

Activate your account if you haven’t yet. 

2.

Browse providers and appointment times.

3.

Set up a visit, see your doctor online, and you’re good to go.

4.

We’ll send any prescriptions, labs, or tests to the nearest facility.

Empezar

Preguntas frecuentes

Nope. Your healthcare information is totally private.

Think colds, flu, allergies, skin stuff, mental health check-ins, and more.

Nope, it’s designed to be super user-friendly whether you’re on your phone or computer.

If needed, your virtual doctor can recommend next steps and help you find local care.

“I struggled mentally and physically with a skin condition for 10 years. I tried out this app since my colleagues highly recommended it. Sent a message, talked to someone who walked me through next steps, talked to a doctor, got a prescription, they also were able to match me with a dermatologist all while being clearly explained costs, different options for treatment, etc through the app all within a day... It was a very warm, personable experience that put me at ease.”

—Included Health member

A smiling young man with a beard and a dark beanie hat looks directly at the camera. He is wearing a dark jacket and scarf, with a blurred outdoor background.

“So I have a bit of social anxiety and I don't go to the doctor unless I need to or I'm usually in pretty bad pain with some type of issue, with that being said I scheduled an appointment for the 19th and not only was my doctor amazing but it was a fast visit and she was very nice, caring and helped me.”

—Included Health member

A woman with red hair and bangs, wearing dark-rimmed glasses and a patterned shirt, smiles faintly at the camera. The background is a bright, blurred indoor setting.

“This is a brilliant service! Call a doctor before going to an expensive and time consuming visit. Save time and money.”

—Included Health member

A young Black woman with braided hair and round gold-rimmed glasses smiles broadly at the camera. She is wearing a white collared shirt, with a blurred urban background.