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Dedicated support from a dedicated care coordinator

LGBTQ+ members get a dedicated care coordinator to make sure they receive vetted, culturally competent care.

Find care that makes you feel seen, heard, and understood.

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Personalized support

Get matched to an experienced coordinator on our culturally competent team.

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Compassionate care

Find high-quality care with access to vetted doctors, specialists, and therapists.

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Insurance help

Find out what's covered by insurance, what's not, and ways to save on care.

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LGBTQ+ Health Services

Say hello to safe, supportive, LGBTQ+ care.

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Frequently asked questions

Included Health services are available at no additional cost to Partners and eligible dependents enrolled in an H-E-B medical plan. Regular cost sharing provisions (for example coinsurance) will apply for an in-person Office Visit arranged through Included Health. Included Health will find the doctor, and (if necessary) schedule the appointment free of cost.

Included Health is fully covered by your employer and available at no cost to all Partners enrolled in an H-E-B medical plan and their household dependents.

Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.

Call 1-888-868-4693 or email support@includedhealth.com

Kaiser members:
If you have questions, please contact Kaiser Permanente at 1-800-204-6561; 8 a.m. to 6 p.m. Pacific Time, Monday through Friday.

Examples of how we can help

How do I get PrEP or find a provider who knows about PrEP? Can you connect me with an OB/GYN who will use my correct pronouns?

I am looking for an OB/GYN and Fertility Specialist who is friendly to the community. I am transgender and need to have gender affirming surgery. Can you help me with my insurance and finding surgeons?

I’m looking for an LGBTQ+ affirming therapist.

My provider is the only provider in my area who meets my needs, can you help me get this covered by my insurance?

My child has come out to me as non-binary, and I need help supporting them with their teachers and doctors. I want to come out at work, but don’t want to talk to anyone at work about it just yet. Can you help?

 

I’m planning for upcoming care, can you tell me if that’s covered by my plan?