Coming soon! Your new benefit — Included Health

Launching January 1, 2027, Included Health is your front door to your healthcare benefits. From finding a provider and online visits to help with billing issues and more, we simplify care so you and your loved ones can focus on staying healthy. 

What to expect from your upcoming benefits

Get matched to the right provider

Share a few details and Included Health will find a primary care provider who’s right for you. Call or message your Care Team or browse in-network providers in the app.

Connect to primary care online

See a primary care provider from the comfort of home on a schedule that fits your life. You’ll get consistent, ongoing care — minus the wait and commute.

Start an expert second opinion

Facing a complex diagnosis or treatment plan? A high-quality specialist will review your case and help you feel confident in your next step.

Contact the Care Team 24/7

When you have a question about your insurance, need help resolving a medical bill, or want someone to explain the difference between a copay and a deductible, the Care Team is available anytime, by phone or through the app.

Access 24/7 online urgent care

From UTIs to sore throats and coughs, we’re here when something unexpected comes up. Connect with a provider anytime, from anywhere.

Get billing and claims support

Unexpected or confusing bill? Send it to us — we'll review it and work with your insurance to resolve it.

Get fast symptom advice

When you’re confused about where to go for care or how to handle the side effects of a new medication, you can speak to a registered nurse 24/7 over the phone.

See a doctor, therapist or psychiatrist at no cost.

Need to see a doctor now? Top-rated urgent care doctors are on call, on your phone, 24/7. You can also choose a licensed therapist and/or board-certified psychiatrist to see whenever you need mental healthcare. Just book an appointment in the app.

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Say hello to safe, supportive, LGBTQ+ care.

LGBTQ+ Health Services

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

24/7 urgent care appointments

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Cold & flu

Cough
Covid-19
Headaches
Nausea & vomiting

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Skin conditions

Acne
Cellulitis
Rashes
Sunburn

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Mental health

Anxiety
Stress
Depression
PTSD

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Allergies

Seasonal
Epipen refills
Allergic sinusitis
Hives

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Everyday care

UTIs
Fatigue
IBS
Joint pain

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Labs

Same day refills
Bloodwork
Routine labs

Frequently asked questions

Included Health is personalized all-in-one healthcare. Included Health partners with leading organizations, health plans, and employers to provide high-quality care for their employees and members — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical.

We offer our members care guidance, help with billings and claims, virtual and in-person care for everyday and urgent care, primary care, behavioral health, culturally competent care, and specialty care. Included Health is not an insurance company.

All Included Health services can be easily accessed by calling your Personal Care Team, visiting your employer site on Included Health, or by downloading the Included Health mobile app. For certain Included Health services, a member of your Personal Care Team will reach out to you to learn about your exact needs. They’ll take care of everything, from finding you the right doctor to collecting your medical records. Expect a care coordinator to follow up with you after you’ve seen the recommended doctor, to answer any questions you may have and start additional cases if needed.

All Included Health services can be easily accessed by calling 1-844-339-6732 , or by clicking the Activate button on this page,  or by downloading the Included Health mobile app. For certain Included Health services, a member of your Care Team will reach out to you to learn about your exact needs.

Any services Included Health provides are fully covered by your employer and available at no cost to you and your covered dependents.

Note: Expert second opinions are conducted on a remote basis; there is no charge for this service. Any treatment you receive as a result of that second opinion would be subject to your medical plan guidelines.

Included Health physicians span all conditions and specialty areas, including: back and knee pain, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.

Any personal health information you share with Included Health is held confidentially and will not be shared, unless authorized by you, or where legally permissible and/or required under applicable law.