illustration of man sitting at desk on computer

World class doctors
at your fingertips

We’re your personal care team, here to make healthcare a whole lot easier. And as a no cost employer benefit, it won’t cost you a thing. Welcome to your inner circle of care.
3 friends laughing outside
LGBTQ+ Health

Say hello to safe, supportive, LGBTQ+ care.

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Smartphone displaying the Included Health App

Find care from the palm of your hand.

Try the app, it’s easy. We just need to check a few details. 

  • 1Activate your account
  • 2Search for the care you need
  • 3Get matched with high quality care
Download the Included Health app

Get a second opinion.

Last year, 83% of BlackRock employees who got a second opinion changed their treatment plan. Get a second opinion at no cost to you. 

  • Expert advice on battling the unknowns of a new diagnosis, including helping correct misdiagnoses or suboptimal treatment plans.

  • Expert consults in key speciality areas including: Musculoskeletal, Rheumatology, Dermatology, Neurology, Gastroenterology, and Endocrinology. 

  • Fast answers including 2-3 day turnaround time for 3-way call with the expert and 7-10 days to receive a written expert opinion 

  • Expert second opinion consults from a panel of 4,000 of the top clinical specialists and subspecialists nationwide

illustration of medical professionals and patients holding hands in air

We’re helping almost six million people live their healthiest lives.

“Included Health has helped me navigate my way through the healthcare system. I finally had somebody that was going to be in my corner and find me what I needed.”

Composition of 3 clinicians

Over 200 on-call clinicians

Our staff physicians and care coordinators go above and beyond to make sure you get the care you need.

Common questions about our health benefit

Included Health is a health benefit made available to you through your employer. We are a guide and resource for your medical and health care-related needs. Our services include finding you the top doctors and specialists in your insurance network, booking doctor’s appointments on your behalf, getting you remote second opinions from world-leading experts, answering any questions you may have about your medical conditions, and more.
Use Included Health when:
  • You need a primary care physician or specialist for an in-person visit. We’ll help you find trusted and experienced doctors within your insurance network and can even set the appointment for you.
  • You’d like quick answers to medical questions. We can provide you with over-the-phone guidance and support from a Included Health doctor.
  • We’ll help you understand all of the details of your health plan.
  • You have questions about billing. We’ll help you understand medical costs and whether the price you’re being quoted is fair.
  • You’re unsure about a diagnosis, or you’ve been recommended surgery as a form of treatment. We can arrange for you to get a remote second opinion from a leading expert specializing in your area of need.
  • You’re not sure which of your benefits you should use. We’ll help you explore the different health benefits available to you and when to use them.
Included Health is available at no cost to you and your dependents who are on your employer-provided medical plan. Your employer provides this service so that you have access to the best medical care possible.
Included Health is fully covered by your employer and available at no cost to you and your enrolled dependents. Simply enter your information and Included Health will waive all fees. Plan guidelines will apply for any treatments as a result of the Expert Opinion or Office Visit – Included Health will find the doctor, collect all relevant medical records, and (if necessary) schedule the appointment at no cost.
All Included Health services can be easily accessed by calling our Care Team, visiting includedhealth.com/login/
Included Health physicians span all conditions and specialty areas, including: back and knee pain, cancer, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.
Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.
Typically, you’ll only pay your regular copay and office visit fees for seeing an in-network doctor. For further details, call the Included Health Care Team.
Most doctors are glad to get the opinions of their peers when assessing complicated medical issues. Their primary goal is to get you feeling better. A good way to frame a conversation with your treating physician regarding a Included Health expert opinion is:
  • “I requested a consultation about [condition] and here’s what I learned…”
  • “Here’s what I was surprised to find out…”
  • “Dr. Smith recommended these options for my care because of these reasons…”
Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.
Included Health is not affiliated with your insurance, and operates separately to guide your ongoing care. The goal of Included Health is to provide you with useful information about your health so that you can make informed decisions about your medical care, and have healthier outcomes overall.
The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.

When you reach out to Included Health to get started, you will be assigned a Care Team which is comprised of a Staff Physician, Care Coordinator and Records Specialist. Your Care Team will take care of all the logistics of your case, from finding the right expert physician to collecting your medical records. After your local treating physician has received the Expert Opinion from the selected expert physician (with a courtesy copy to you), your Care Team will follow up with you to answer any questions and make sure your needs have been met, and start any additional cases if necessary.

If you or a loved one has received a difficult medical diagnosis, you could be feeling confused and overwhelmed. A second opinion from another doctor or specialist could help in many ways.  Learn more about what a second opinion is and when it might be a good time to get one.