Welcome to your PSA Airlines benefit

Access your
healthcare account

Included Health app features for Navigation and Urgent Care/Behavioral Health services

Discover all your benefits.

find a doctor icon
Find a local doctor

Search by name, specialty, or condition to find a provider you can see again and again.

Call nurse icon
Call a nurse

Speak with a nurse who can offer treatment advice, help you decide next steps, and even connect you with a doctor if needed.

Illustration of stethoscope
Virtual visits
Have 24/7 access to virtual doctor visits.
Personal care team icon
Personal care team

Ask questions and get advice about any medical or billing need from a team of experts.

Icon of doctor in front of x-ray
Second opinions

Get an expert medical opinion from one of the country's top specialists for your condition.

Shield icon
Insurance info

Access your insurance plan, ID card, medical claims, co-pays, deductibles, and benefits all in one place.

Covered Visits for PSA Airlines Employees

When you’re sick and need care, our team is standing by around the clock. Available 24/7 from your smartphone, tablet or laptop, our providers can help get you on track as well as order prescriptions, if needed. We’ll take the hassle and guesswork out of feeling better. 

Type of care
Your cost
Medical
Copays vary by plan

For telemedicine visits, team members enrolled in the High Deductible Health Plan will be responsible for a $10 copay. Team members enrolled in Plan A or Plan B will have a $0 copay. Register or sign in to see your copay before your visit.

3 friends laughing outside
LGBTQ+ Health

Say hello to safe, supportive, LGBTQ+ care.

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Get care, anywhere.

Smartphone displaying the Included Health App

It's easy. To get started, download the app.

  • 1.Activate your account
  • 2.Search for the care you need
  • 3.Get matched with high quality care
Download the Included Health app.
Download the Included Health app.
How Included Health helps

Navigate health care easily. Watch our video to learn more about how Included Health can help you and your family.

 

illustration of doctor hand waiving
Playtime1:43

Enroll in the Connected Care Program

Whether it's for a pregnancy, acute pain, chronic conditions such as diabetes, high blood pressure, asthma, or more. This program offers access to a team of doctors to design a care plan that's right for your needs.

Call 1-855-431-5513 and ask if you are eligible for the connected care program.

illustration two people and a doctor holding hand

Common questions about our health benefit

Included Health is a health benefit made available to you through your employer. We are a guide and resource for your medical and health care-related needs. Our services include finding you the top doctors and specialists in your insurance network, booking doctor’s appointments on your behalf, getting you remote second opinions from world-leading experts, answering any questions you may have about your medical conditions, and more.

Use Included Health when:

  • You need a primary care physician or specialist for an in-person visit. We’ll help you find trusted and experienced doctors within your insurance network and can even set the appointment for you.
  • You’d like quick answers to medical questions. We can provide you with over-the-phone guidance and support from a Included Health doctor.
  • We’ll help you understand all of the details of your health plan.
  • You have questions about billing. We’ll help you understand medical costs and whether the price you’re being quoted is fair.
  • You’re unsure about a diagnosis, or you’ve been recommended surgery as a form of treatment. We can arrange for you to get a remote second opinion from a leading expert specializing in your area of need.
  • You’re not sure which of your benefits you should use. We’ll help you explore the different health benefits available to you and when to use them.
  • You need to book a virtual visit with a doctor. We’re available 24/7 for urgent care virtual visits.

Included Health is available to benefit enrolled employees and their covered dependents.

Plan guidelines will apply for virtual care visits and any in-person visits or treatments as a result of the Expert Opinion or Office Visit – Included Health will find the doctor, collect all relevant medical records, and (if necessary) schedule the appointment at no cost. For telemedicine visits, team members enrolled in the High Deductible Health Plan will be responsible for a $10 copay. Team members enrolled in Plan A or Plan B will have a $0 copay. Register or sign in to see your copay before your visit.

All Included Health services can be easily accessed by calling our Care Team, or accessing your account at includedhealth.com
Included Health physicians span all conditions and specialty areas, including: back and knee pain, cancer, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.
Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.

Typically, you’ll only pay your regular copay and office visit fees for seeing an in-network doctor. For further details, reach out to the Included Health Care Team.

Most doctors are glad to get the opinions of their peers when assessing complicated medical issues. Their primary goal is to get you feeling better. A good way to frame a conversation with your treating physician regarding a Included Health expert opinion is:
  • “I requested a consultation about [condition] and here’s what I learned…”
  • “Here’s what I was surprised to find out…”
  • “Dr. Smith recommended these options for my care because of these reasons…”
Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.
Included Health is not affiliated with your insurance, and operates separately to guide your ongoing care. The goal of Included Health is to provide you with useful information about your health so that you can make informed decisions about your medical care, and have healthier outcomes overall.
The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.

Yes, your plan allows you to access Doctor On Demand which is now part of Included Health. Doctor On Demand offers 24/7 access to doctors, psychiatrists, psychologists, therapists and other medical experts. Select and see your favorite providers again and again, right from your smartphone, tablet or computer. It’s free to sign up and easy to check your coverage when you register.