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Health equity
starts here.

For any healthcare need, no matter how big or small, Included Health won’t stop until you get the culturally competent care you need to feel seen, heard, and understood.

From the first appointment, your dedicated care coordinator is on call and on your side.

Find care that makes you feel seen, heard, and understood.

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Personalized support

Get matched to an experienced coordinator on our culturally competent team.

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Compassionate care

Find high-quality care with access to vetted doctors, specialists, and therapists.

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Insurance help

Find out what's covered by insurance, what's not, and ways to save on care.

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LGBTQ+ Health

Say hello to safe, supportive, LGBTQ+ care.

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Frequently asked questions

What is Included Health?
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Included Health is a service designed to connect our LGBTQ+ members to vetted, culturally competent, and high-quality care. We’re here to find you the care you need to feel seen, heard, and understood.

How can Included Health help me?
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All Included Health services can be easily accessed by calling your Personal Care Team, visiting your health plan site on Included Health, or by downloading the Included Health mobile app. For certain Included Health services, a member of your Personal Care Team will reach out to you to learn about your exact needs. They’ll take care of everything, from finding you the right doctor to collecting your medical records. Expect a care coordinator to follow up with you after you’ve seen the recommended doctor, to answer any questions you may have and start additional cases if needed.

Will this information go to my health plan?
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Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.

Is Included Health really free to me?
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Included Health is fully covered by your health plan and available at no cost to insured eligible members and their household.

How does Included Health use my SSN?
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The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.

Where can I learn more about trans health?
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How much will this cost me?
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Included Health is fully covered by your employer and available at no cost to you and your enrolled dependents. Simply enter your information and Included Health will waive all fees. Plan guidelines will apply for any treatments as a result of the Expert Opinion or Office Visit – Included Health will find the doctor, collect all relevant medical records, and (if necessary) schedule the appointment at no cost.