Point32Health

For Members

Click for care, coverage, account information, and more

Looking for Included Health LGBTQ+ Program?

Get healthcare for the whole you.

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Get care

Find care that makes you feel seen, heard, and understood.

Personalized support

Get matched to an experienced coordinator on our culturally competent team.

Compassionate care

Find high-quality care with access to vetted doctors, specialists, and therapists.

Health plan benefits

Find out what’s covered by your health plan, what’s not, and ways to save on care.

Services available to eligible (fully-insured) Tufts Health Plan members (excluding Tufts Health Direct) beginning on January 1, 2023. Program and services subject to change. No additional cost to (fully-insured) health plan members and their family (defined as those who live at the same physical address as the health plan member(s). Excludes Tufts Health Direct members.

Services available to eligible (fully-insured) Harvard Pilgrim Health Care members beginning on August 1, 2023. Program and services subject to change. No additional cost to (fully-insured) health plan members and their family (defined as those who live at the same physical address as the health plan member(s).

Introducing a new approach to supporting families - no matter how "family" is defined.

From the first appointment, your dedicated care coordinator is on call and on your side.

Activate your LGBTQ+ care

We provide compassionate care
from start to finish. For everyone.

How Included Health can help you and your family

Find an affirming provider for all your care needs, including PrEP.

Learn what your health plan covers and get matched to gender-affirming surgeons.

Get paired with an LGBTQ+ experienced therapist, psychiatrist, and more.

Explore community resources for support parenting and advocating for LGBTQ+ youth.

Get support with legal name changes.

Have a care coordinator find you affirming OB/GYNs, fertility specialists, surrogacy agencies, and more to support your family goals.

Frequently asked questions

All eligible Tufts Health Plan and Harvard Pilgrim Health Care members will receive access to these services as part of their health plan coverage and benefits. There is no additional cost to members.

Included’s LGBTQ+ Health is the first comprehensive care navigation platform for the LGBTQ+ community. We specialize in connecting the LGBTQ+ community and their loved ones with quality, affirming care. Our services are intended to help you find the care and support you need to feel seen, heard, and understood.

All eligible Tufts Health Plan and Harvard Pilgrim Health Care members and their household members who have an LGBTQ+ health need.

Yes! Everything you share with us is completely confidential.

We do our best to connect you with in-network providers, based on your health plan. Our vetted directory includes thousands of affirming clinicians. If we don’t have an in- network provider in your area, we will do the research for you.