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Get confidence in your care with a second opinion.

Rethinking your diagnosis or treatment plan? Included Health gets you an expert second opinion from a specialist at a top medical institution.

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Your care team handles all the hassles. There’s no extra exams, appointments, or bills.

Step 1

We gather all your records, labs, and imaging.

Step 2

We select the right specialist for your needs to review your case.

Step 3

We follow up to discuss your treatment options.

What a second opinion can help with:

Cancer
Diabetes
Joints and muscles
Back and knee pain
Fertility conditions
Long covid
Heart issues
Migraines
Alternatives to surgery
Medication options
Weight Management
Mole and skin growths
Depression and anxiety
And more

Start a second opinion

We’re helping almost six million people live their healthiest lives.

“When I got my expert opinion it was relief. It was just total relief that finally I felt like I had a voice. Included Health gave me a voice.”

Inge, Included Health member

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Curious about a second opinion?

Watch our video to learn how easy it is to get an expert second opinion with Included Health. Your care team does the hard work for you, so you can focus on feeling better.

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Get peace of mind with an expert second opinion.

Getting support from anywhere is as simple as downloading the Included Health app from the Google Play or Apple App stores.

Common questions about our health benefit

We are a resource for your medical and health care-related needs. Our services include getting you remote second opinions from world-leading experts.

You’ve received a diagnosis or have been recommended for surgery or a form of treatment. We can provide a medical second opinion from a leading expert specializing in the area of need. For 3 in 5 patients, our experts recommend a change in the diagnosis or treatment.

Included Health is available to employees and dependents with a self-funded major medical or limited medical plan through their employer. It is not available with preventive benefit plans.

Included Health is available at no additional cost to eligible members. Your health benefit plan terms and provisions will apply for any treatments obtained as a result of the second opinion

A second opinion is typically delivered within 14 days of the initial case submission. This may vary depending on the amount of time needed to collect medical records.

Once you get started with Included Health, a member from your Care Team will reach out to you to learn about your exact needs. They will then take care of collecting your medical records. After you have received a second opinion from a Included Health doctor, your Care Team will follow up with you to answer any questions and make sure your needs have been met.

Included Health physicians span all conditions and specialty areas, including: back and knee pain, cancer, heart disease, arthritis, behavioral health disorders, migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and much more.

Included Health selects physicians based on their education and training, patient outcomes, and location. As a result, we’re able to match you with highly experienced doctors and specialists who are best suited to your personal preferences and medical needs.

Most doctors are glad to get another opinion on a complicated medical issue. You should not be concerned about offending your local physician as their primary goal is to help you get better, and this opinion is simply an additional resource. A good way to frame the conversation with your local treating physician regarding the second opinion is:

“I requested a consultation about [condition] and here’s what I learned…”
“Here’s what I was surprised to find out…”
“Dr. Smith recommended these options for my care because of these reasons…”

Any personal health information you share with Included Health is held confidentially and will not be shared by us, unless authorized by you, or where legally permissible and/or required under applicable law.

No, Included Health is a value-added service used in conjunction with your health benefit plan. It’s available to members desiring a medical second opinion to help them choose the most appropriate care.

The last four digits of your SSN are needed to confirm both your identity when creating an account and your eligibility for the Included Health benefit.

Call (877) 849-6077 or email support@includedhealth.com

Included Health is not an affiliate of Star Marketing and Administration, Inc., and Trustmark Life Insurance Company.