If you have already seen a specialist and you need to send your records to Doctor On Demand, you can contact Member Support team for assistance either through the messaging tool within the app or by calling Doctor On Demand’s Support team at 1-800-997-6196.
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Your Walmart benefits include Doctor On Demand and Included Health

Your Walmart benefits include Doctor On Demand and Included Health
24/7 access care from anywhere. Join now or download our free apps to get started.
Doctor On Demand
- Online doctors available 24/7
- See doctor in as little as 5 minutes
- Schedule a future visit
- Schedule a session with a psychiatrist
- Schedule a session with a therapist
- Medication management
Discover all your benefits.
Covered visits for Walmart Associates
Urgent Care + Behavioral Health
All Walmart Associates have access to Doctor On Demand's Urgent Care + Behavioral Health. Urgent Care is available within minutes, behavioral health appointments average a few days—but patients can use urgent care for urgent mental health issues and get a referral within the app to behavioral health.
Virtual Primary Care
Associates in select states have access to Doctor On Demand's Virtual Primary Care inclusive of a dedicated primary care physician, integrated behavioral health, 24/7 urgent care, and Care Team support with awesome benefits like dietitians and more all available right from your smartphone, tablet, or computer. For a list of eligible states, please visit one.walmart.com
In response to COVID-19, visits for medical, psychology/therapy, and psychiatry have been waived for associates enrolled in the Walmart medical plan. Activate your account to get started.
In response to COVID-19, visits for medical, psychology/therapy, and psychiatry have been waived for associates enrolled in the Walmart medical plan. Activate your account to get started.

Say hello to safe, supportive, LGBTQ+ care.
Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.
Virtual Primary Care Frequently Asked Questions
Virtual Primary Care by Doctor On Demand
How Included Health can help Walmart Associates
Navigating healthcare easily with Included Health. Watch our video to learn more.
