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As a valued employee, you and your family have unlimited access to Included Health services and all for free.

Activate your Included Health member account so you can access virtual care and personalized healthcare support.

Activate online or call 1-855-633-6445.

Get the people you love the care they need.

Activate your Included Health member account above or call 1-855-633-6445.

Your healthcare resources available
at no cost to you

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Top-rated doctors

Get matched to carefully-vetted in-network care for online or in-person visits.

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24/7 urgent care

See a doctor in minutes, on your phone from anywhere.

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Online therapy

See a therapist or psychiatrist
on your time.

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Personal care team

Ask questions and get advice about any medical or billing need from a team of experts.

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Expert medical
opinion

Have a leading specialist review your diagnosis or treatment plan. 

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Insurance info

Access your insurance plan details, medical claims, co-pays, deductibles, and more in one place.

Share Your Golden Tickets with Friends & Family

For friends or anyone outside your immediate family who needs help with healthcare, you've got five free Golden Tickets to share each year. Each Golden Ticket recipient gets access to a free expert second opinion and concierge referrals. Learn more about the Golden Ticket at IH Connect.
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Say hello to safe, supportive, LGBTQ+ care.

LGBTQ+ Health Services

Our queer and trans-led team knows first-hand the challenges and barriers the LGBTQ+ community faces. That's why we help you, your loved ones and other members of the LGBTQ+ community access affirming, high-quality care.

Your confidentiality is extremely important to us - the information you provide to us via this form will remain confidential and will never be shared outside of the care team that is supporting you without your permission.

See a doctor who sees you.

Black Health Services

We’ll match you with an experienced coordinator on our Black-led care team to guide you through any healthcare need. From pregnancy to primary care, Included Health gets you the right care, right away—in your network and in your neighborhood. 

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Get care from the palm of your hand.

Smartphone displaying the Included Health App
  • 1.Activate my account.
  • 2.Complete your profile to view your services.
  • 3.Get support.
Activate my account
Download the Included Health app.
Download the Included Health app.

How IH4IH Works

Employees and dependents enrolled in the Included Health benefits plan get unlimited access to:

  • Expert medical opinions from world-class specialists
  • Fast matches to high-quality doctors in your network and your neighborhood
  • 24/7 health advice on your phone, on your sofa
  • Help understanding your insurance benefits—what’s covered and what’s not 
  • All your healthcare spending at a glance from deductibles to insurance claims 
  • Help getting medical bills checked for errors and denied claims covered

Activate your Included Health member account and your dependents will automatically appear. Visit IH Connect to learn more.

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Employees and immediate family members

Employees and immediate family members who are not enrolled in an Included Health benefits plan get unlimited access to:

  • Expert medical opinions from world-class specialists
  • Fast matches to high-quality doctors in your network and your neighborhood
  • 24/7 health advice on your phone, on your sofa
  • Help understanding your insurance benefits—what’s covered and what’s not 
  • Help getting medical bills checked for errors and denied claims covered

Activate your Included Health member account, and add your immediate family members by clicking My Plan > Family Settings > Add a Family Member.

Your privacy is protected

Included Health is HIPAA-compliant and takes great care to protect our members’ privacy. To safeguard sensitive and identifying information pertaining to employees, their family and friends, we’ve taken these extra measures:

You’ll be prompted to identify your work location at the start of your call with Included Health. This ensures your call is routed to a designated care team at a different location when possible.
A select group of high-performing care coordinators exclusively assist Included Health employees, family and friends with great care to not openly discuss or expose information that identifies the member to colleagues nearby.

For additional privacy, you may request that calls related to your case be taken in a private room or booth.

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